I stay this hotel before I went to brestagi on 25-26august when I arrive medan.
On 29august when I back to medan, I stay this hotel again, nightmare come!!! I'm bringing my baby and kid. The room is clean, aircond not noisy but not cold. We are staying in family room. Room 228.
We sleep around 10pm, because tired of sitting 5 hours car from parapat.
At 11.30pm, someone knock the door very very hardly, keep ask us to open the door. We said wrong room, she, a woman insist to open the door, use her body to push the door, keep open the handle of the door, the door almost break push by her. We in the room are so scared. My 2 years old baby is so frightened. He cried loudly. I call the reception and a guy come up to talk to the woman. The woman still push the door hardly and don't want to go away. This situation happened around 15-20min. After that the receptionist bring the woman away. The whole night we can't sleep. The baby was frightened and keep crying. The adults worried the woman come back again. The woman thought her husband was inside the room with another woman, she want to catch the husband. She speak Indonesian, and I as a Malaysian can understand Malay.
The second day morning, I went down to reception and ask what will this happened, the receptionist, a fat woman is polite, a man who is not polite and trying to made a different story to cheat us, while the fat woman told him the story is not like this, she ask the fat woman keep quiet, and said he cheat us. I speak to them by using English, they don't know I can understand Malay. The man said, the woman stay this room yesterday, she forgot she check out already and want to go in same room again. After the man talk, I answer in Malay: ceritanya bukan macam ini. I said this woman want to catch her man. Actually I tell the receptionist about this not want to complain or what, I just hope they beware about stranger go into the hotel in the night. The stranger make noise make the kid frightened and we as traveller dare not sleep the whole night. But the receptionist never apologise about this matter and create a different story to cheat us. The hotel should control stranger going in the hotel by using access card on the main door. Who with access card only can enter the hotel. Need a lot of improvement.
- Official Description (provided by the hotel):
- Wisma Sederhana provide a comfortable and reachable accommodation for you. Our Location is at the heart of Medan CBD and it takes only 8-10 minutes from Polonia Airport, Medan. ... more less
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