Walk in the lobby and you think this place will be great. Not true.

-No towels in room
-Ants in the bed and all over room
-Acoustics are bad and could hear everything outside, in hallways, in other rooms
-wake up call at 5:15am when it wasn't requested
-they do not do the airport shuttle at 7am so they don't have to give the free breakfast to travelers as most flights leave in the morning. Had to take 6am shuttle, and coincidentally breakfast starts at 7.
-Fraud

Stayed here for two nights and was perfect .. the rooms are clean and mostly used by transit traveller's or airline crew , added to that you have a nice mall attached to the property along with a 3D theme retreat where you can chill with your family and have some laugh .. the Mall shops tenants are still setting up the shops so in few months this place be more in demand

The free shuttle to airport is a very useful and runs from as early as 1 am

This hotel offers shuttle service every hour to -from airport, around7 km from KNO. It's quite far , can not walk , be not scam by taxi at the airport , waiting for the hotel shuttle every hour worth waiting. The hotel overall is ok , but It takes long time for the staffs servicing you on the process checkin when passengers all get off from the shuttle to the reception. Price you paid is ok for service and quality.