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Ruth Rimonim Safed
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Reviews (657)
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4 - 9 of 657 reviews
Reviewed 11 March 2018

Safed is a strongly Jewish town that strictly follows Shabath rules which means that virtually every restaurant closes from sunset on a Friday until late afternoon on Saturday. As the Ruth Rimonim was the only hotel we could find that would supply a meal on a Friday we booked in for two nights. Our meal on the second (Shabath) night was lovely although not quite so good on the previous night. It was very busy the first night with tour groups and on the second with locals who chose this as the only place to eat. As a non-Jew I was amused that the elevator had a Shabath setting on the lift which meant that you could not summon the elevator. It stopped automatically on every floor so that you did not have to press a button.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RimonimHotels, Guest Relations Manager at Ruth Rimonim Safed, responded to this reviewResponded 15 March 2018

Dear Christine,

Thank you for staying at the "Ruth Rimonim Safed".
We thank you for your feedback.
We were happy to read your stay with us was pleasant.
Your comments were taken into consideration and will be treated in order to be improved.
Hope to see you among our guests in the future.

Best regards,
Ben Fridman
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

The hotel is beautiful with amazing food. However, the customer service is null. Hotel has many floors and no elevator in some areas. No assistance was offered or provided to assist with luggage. Also, the two times I inquired at the front desk, the woman was having a lengthy phone call and could not be bothered to even look at me while I was waiting at the counter for five minutes. Internet was reasonable efficient. I would stay here again and just know that the customer service is the worst part of the experience.

Stayed: March 2018, travelled as a couple
1  Thank Angie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RimonimHotels, Guest Relations Manager at Ruth Rimonim Safed, responded to this reviewResponded 15 March 2018

Dear Angie,

Thank you for staying at the "Ruth Rimonim Safed".
We thank you for your feedback.
Your comments regarding customer service were taken into consideration and will be treated in order to be improved.
Hope to see you among our guests in the future.

Best regards,
Ben Fridman
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2018

Beautiful old hotel with tons of history, a maze of paths like a shouk. Our room was very quiet (apart from the dawn chorus - magical) very private with excellent proper king size double bed and great bathroom with spa bath. Well equipped with kettle, TV, chairs to sit outside, bathrobes, safe. Breakfast is legendary. Good gym. Pool was not operational in early March. Great views. Lots of nice little touches - sachlab on tap in reception.
Within 10 min brisk walk of bus station and tourist shops but this would be a stretch in the hot weather.
My only quibble was that many of the reception staff had no English whatsoever which made any changes to reservations, getting taxis etc quite a challenge.

Room Tip: New block has lifts and better accessibility but old building much more atmospheric
  • Stayed: March 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank Davidlcohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RimonimHotels, Guest Relations Manager at Ruth Rimonim Safed, responded to this reviewResponded 15 March 2018

Dear David,

Thank you for staying at the "Ruth Rimonim Safed".
We thank you for your feedback.
We were happy to read your stay with us was pleasant.
Your comments regarding reception staff were taken into consideration and will be treated in order to be improved.
Hope to see you among our guests in the future.

Best regards,
Ben Fridman
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2018 via mobile

Ita the second time im staying her I loved it the first time and the second, What a beautiful hotel and great food the room are very nice and clean service here is great, the Receptionist is the sweetest of its kind the best of the best!

Stayed: February 2018, travelled with friends
Thank Moshe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RimonimHotels, Guest Relations Manager at Ruth Rimonim Safed, responded to this reviewResponded 21 February 2018

Dear Moshe,

Thank you for staying at the "Ruth Rimonim Safed" Hotel for the second time.
We are extremely grateful for your review. Your kind words fuel our heart and encourage us to try even better every day.
We were happy to read that the service which was given to you by the staff was to your full satisfaction.
We will pass on your review to the hotel staff.
Hope to see you among our guests for the third time in the future.

Best regards,
Ben Fridman
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2018

Even in the solid rain for my two day stay, this is a lovely hotel in the most interesting buildings. An amazing rainbow appeared over the valley as I breakfasted.
In view of the cold, I was disappointed that there were no instructions about the air- conditioning unit which is a very effective heaterl. I did find heaters in the cupboard and an extra duvet.
There were no instructions for the more complicated television set up.

  • Stayed: January 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank dhl4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RimonimHotels, Guest Relations Manager at Ruth Rimonim Safed, responded to this reviewResponded 20 February 2018

Dear guest,

Thank you for staying at the "Ruth Rimonim Safed" Hotel.
We thank you for taking the time to share your hosting experience with us.
We were happy to read your stay with us was pleasant.
Your comments were taken into consideration and will be treated in order to be improved.
Hope to see you among our guests in the future.

Best regards,
Ben Fridman
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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