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All reviews sea of galilee breakfast and dinner tour group reception desk nice hotel dining room two nights holy land tour bed was comfortable hotel room air conditioner nice view watch the sunrise buffet style lake view nice pool salad
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Reviewed September 3, 2018

I stayed for 4 nights and will return again. friendly staff, great rooms and the views are stunning, not the most modern but well cred for, the meals were well prepared and presented. the facilities are sufficient.

Date of stay: August 2018
Thank 777JohanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rami D, Guest Relations Manager at Leonardo Plaza Hotel Tiberias, responded to this reviewResponded September 7, 2018


Dearest Guest Thank you very much for both choosing the Leonardo Plaza Tiberias Hotel and For Sharing such a nice and detailed review with every body .We are proud of our staff and management that succeded to offer you entire satisfactions in all fields.Your Review is transfered with pleasure to the staff that are acknowledging and thankful .I am looking forward to hosting you again during your next trips. Yours Faithfully Rami Dan P.R Manager..

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Reviewed September 1, 2018 via mobile

The hotel is fine however loud music till late and when a bus arrives you can't get a elevator it only has three small elevators two times we had to walk up 12 flights of stairs. Tough for 70 year olds. If it's not busy it would be ok.

Date of stay: September 2018
Trip type: Travelled with family
1  Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rami D, Guest Relations Manager at Leonardo Plaza Hotel Tiberias, responded to this reviewResponded September 7, 2018

Dearest Guest
Thank you very much for staying with us.I really apologise for any inconvenience occured to you during your stay with us .Your Remarks were transfered immediately to the relevant heads of departments to be solved.Our Guest's remarks are taken in considreation very seriously beacause our aim is improvements.
I am Looking Forward To Hosting You again During your next trips.
Yours Sincerely
Rami Dan
P.R Manager

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Reviewed August 27, 2018

NIce, clean well located hotel with free international phone calls. Good buffet. Some rooms have a view of the Galilee. A bit noisy at night-------lots of street noise---------music and motorcycle racing.

I would recommend and would stay there on another visit.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank 76karl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rami D, Guest Relations Manager at Leonardo Plaza Hotel Tiberias, responded to this reviewResponded September 7, 2018


Dearest Guest Thank you very much for both choosing the Leonardo Plaza Tiberias Hotel and For Sharing such a nice and detailed review with every body .We are proud of our staff and management that succeded to offer you entire satisfactions in all fields.Your Review is transfered with pleasure to the staff that are acknowledging and thankful . I am pleased you enjouyed the free calls abroad ,good buffet ...I am looking forward to hosting you again during your next trips. Yours Faithfully Rami Dan P.R Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2018

Upon check in I knew this hotel was bad news. I booked through the website and signed up for their promotional rate which said could handle 2 adults and 2 kids which we were traveling with. When I checked in she charged me another $50 per adult and $30 per kid. What a shame!!!! The room was dirty, sheets were ripped and they could not get us a cot so my whole family of 4 slept in 1 bed. We couldn't wait to check out!!!!

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank njtraveler2018abc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rami D, Guest Relations Manager at Leonardo Plaza Hotel Tiberias, responded to this reviewResponded August 28, 2018

Dearest Guest
Thank you very much for staying with us. I really apologize for any inconvenience occured to you during your stay with us.Concerning your reservation the rate is calculated by the number of people within the room and every additional person there is a supplement of course. The issue of the dirty room 'sheets were ripped...I transferred already to the relevant Heads od departments to be solved at once.Every slightest remark of our guests is taken in consideration immediately and seriously.Because our aim is to improve and maintain our standards of hospitality higher.
Sincerely Yours
Rami Dan
P.R Manager

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Reviewed August 13, 2018

Cannot begin to count how many times I have stayed at this hotel and everytime it is just as enjoyable. Our room faced the pool and the lake but apart from the view the rooms are all comfortable and the same.

From the moment one enters the hotel one is met by pleasant security staff,bellboys and each and everyone at the reception desk..

The food in the diningroom is good and varied and those in charge and all the waiters are extremely friendly, helpful and professional especially as it was packed to capacity.

Any request was attended to immediately.
We also had some light meals in the lobby which were tasty and nicely served..Happened to see that our waitress was called Ligal who was so charming and it is just a pity that I don't know the names of each and every one of the staff who helped make our stay so pleasant.
We look forward to our next holiday at the Leonardo Plkaza Tiberias.

Room tip: Best view overlook lake and pool
Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank 198Brenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rami D, Guest Relations Manager at Leonardo Plaza Hotel Tiberias, responded to this reviewResponded September 7, 2018

Dearest Guest
Thank you very much for both choosing the Leonardo Plaza Tiberias Hotel and For Sharing such a nice and detailed review with every body .We are proud of our staff and management that succeded to offer you entire satisfactions in all fields.Your Review is transfered with pleasure to the staff that are acknowledging and thankful .I am looking forward to hosting you again during your next trips.
Yours Faithfully
Rami Dan
P.R Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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