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“Very, very comfortable, but kitchen needs a few improvements.”

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TownePlace Suites Albany Downtown/Medical Center
Ranked #20 of 50 Hotels in Albany
Certificate of Excellence
Reviewed 23 May 2017

For a budget accommodation with a small kitchen, this place was great. Our kitchen suite with a king sized bed was spacious. The bed and pillows were very comfortable and the black-out curtains worked a charm. Street noise filters up though (7th floor facing Holland Ave).

The bathroom is small, but the shower works wonderfully, good pressure and hot water comes on right away. The living room area is super comfy with a desk, couch, air-chair and foot-stool.

The kitchen needs a bit of fine-tuning. There is no kettle, no scrubbie (ie for scrubbing off veggies or dishes), no fry-pan and the two knives are quite dull. The stove only has two burners. It's perfect for light breakfast/lunch prep but don't think you could make a full dinner here.

Overall, we were very, very comfortable.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (164)
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7 - 13 of 164 reviews

Reviewed 17 May 2017 via mobile

We always stay at this hotel when we visit our grandchildren. The rooms are spacious and newly renovated with kitchens. The free breakfast is great. The staff is friendly and helpful. I highly recommend this hotel.

Stayed: April 2017, travelled with family
Thank Harvey C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2017

We wanted to be close to St. Peter's hospital due to scheduled surgery. The location was excellent! (About 2 miles from the hospital and an easy drive.) We were on the 5th floor and it was very quiet. The bed was very comfortable and there were all the amenities you might need. The staff was outstanding! They were always smiling and wanting to make your stay a pleasant one. Kaitlyn (at the front desk) made a very good restaurant recommendation, Mike (at the front desk) was very accommodating and Nelcy (in the breakfast room) provides an excellent breakfast as well as a bubbly personality. Definitely check out the yogurt parfait. If you're looking for a hotel in the area, this is the place to choose.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 518Janel28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 26 April 2017

Dear Excellent Experience,

I hope everything went well with the surgery and that you are home recovering and feeling better. Thank you so much for your very kind words about your stay at our hotel and for recognizing Kaitlyn, Mike and Nelcy. I am honored to work with such a fine staff and each one of those associates take great pride in creating a positive experience for our guests.

I hope that if your travels bring you back to our area that you will trust us once again with your business.

Thank you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2017

Stayed one night, and the full kitchen is a major draw. 3/4 size fridge (i.e. with a freezer large enough to hold a week's worth of groceries) and a 2 burner stovetop was great. Coffee pot didn't have auto-turn off, keep in mind! Living room desk doubles as a roll out table, living space is well designed. Work out area was a little tight at 5 am, but good enough. Breakfast wasn't as friendly as I'd like, and the choices were not very inviting, but overall I'd stay here again if I'm in the area.

Room Tip: ice machines on 2, 4 or 6
  • Stayed: March 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Brian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 2 May 2017

Thank you for taking the time to share your feedback. Your comments are very important and so helpful! I’m happy to learn that you enjoyed the full kitchen in your suite but was disheartened to hear about your experience at our breakfast. Please trust that we are continuously training our team and emphasizing the importance of exuding a welcoming “home away from home” feeling to our guests. I am sorry we missed the mark. I do hope you visit us again on your next trip to our area and if there is something we can provide for breakfast in addition to the standard required items, please let me know.

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Reviewed 16 February 2017

We were in town for business at the Capitol. The location was convenient, the rooms comfortable and new. The staff was very friendly, welcoming and engaging. Overall, the stay was very good. I won't rate excellent, only because it's not the level or accommodations of services that would warrant that rating.

  • Stayed: February 2017, travelled on business
    • Location
    • Rooms
    • Service
1  Thank uscg1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2017 via mobile

Inside and out really it's a wonderful place to stay in. Very cozy and very warm decor. The only turnoff was the initial contact with staff I had. I was denied my rate at first but later it was resolved when speaking with managers and having it resolved. Clearly I had the correct rate chosen but this particular individual didn't wish to honor my rate so that became very frustrating. Breakfast is good, decent choices, ample parking, and the rooms are precious. I would return.

Stayed: February 2017, travelled on business
Thank C C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynsee B, General Manager at TownePlace Suites Albany Downtown/Medical Center, responded to this reviewResponded 15 February 2017

Thank you for your feedback! We're so glad that you thought our hotel was wonderful! I apologize for the initial misunderstanding regarding your rate and am delighted that our staff was able to reconcile that for you and that you will be returning! We hope to see you back soon!

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Reviewed 20 January 2017

Have gone there several times while visiting our son. The place isn't fancy outside, or the lobby per se, but he rooms are spacious, well kept and the beds and pillows are very comfortable. Staff is friendly and helpful. Even a studio has plenty of space. Breakfast is adequate, not that fancy, but good continental breakfast. Tip, if you book on the Marriot website you can get a senior rate (if you qualify) much cheaper than in any other site.

  • Stayed: January 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank Champ5321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Albany Downtown/Medical Center

Address: 22 Holland Avenue, Albany, NY 12209
Region: United States > New York > Albany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Albany
#14 Business Hotel in Albany
Price Range: $157 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Albany Downtown/Medical Center 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Explore all that downtown Albany has to offer from TownePlace Suites by Marriott Albany Downtown/Medical Center. Our all-suite hotel in Albany, New York offers an exceptional location near the city's most desirable locations including the Empire State Plaza Convention Center, Times Union Center and SUNY Albany. ... more   less 
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Also Known As:
Towneplace Suites Albany Downtown / Medical Hotel Albany

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