This was a solo trip for me but I met up with others who booked the same tour.
This place was definitely a hidden gem. The location, grounds and atmosphere of this beautiful hotel was not what i expected. They were exceeded. I booked a Kilimanjaro climb and the tour company chose this hotel for our before and after stay. The staff was always friendly, attentive and accommodating. You are greeted with fresh fruit juice as you check-in.
You can walk the grounds and see various trees, plants and flowers. You can see the lake in the back some rooms have a glimpse of it for a view. The main building has the reception area, lounge/bar and restaurant each with a side entrance for direct access. It also had a gift shop and some other areas I didn't explore.
I think some of the rooms are newer than others as both my rooms had a few things different. My first room (higher#) had more electrical outlets in the main room and some in the bathroom with a hair dryer. Windows could be opened to have a nice breeze coming into the room. TV was flat screen I think.
My second room (lower#) did not have outlets or hair dryer in the bathroom but did have one in the main room. Windows in room were old and appeared broken and could not open. Toilet was directly behind the bathroom door with the doorstopper in a weird spot as you used it....There was a lot of room available for better placement of the toilet. TV worked but was one of those old big ones. This room was missing the laundry bag and some toiletry items that my first room had...most of this was more inconvenient.
Since I had two different rooms, I noticed the differences between the two...it did NOT take away from the overall experience and a few things...just needed to be attention to detail on the part of housekeeping.
The Restaurant was a nice place to eat with friends and had a nice menu.
I would definitely recommend this hotel and I would stay here again. Attaching 6 photos viewable when approved.
- Official Description (provided by the hotel):
- Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Mountain Village Lodge offers heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine. ... more less
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- Also Known As:
- Serena Mountain Village Hotel Arusha