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All reviews climb kili limited hot water first floor dirt road hot towels comfortable place stayed here rooms are clean nice hotel fresh juice place to stay pre and post recommend this hotel comfortable bed climbkili bunnies lobby
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Reviewed August 19, 2017 via mobile

Like so many others on here, we stayed at this hotel before and after our climb up Mount Kilimanjaro. The hotel has limitations as noted by the other reviewers, including the limited hot water, the lack of follow up by staff and very slow service. But, unlike other hotels we stayed at on this trip, they have a TV and a great outdoor area with cute rabbits and the food is good. Had it been a bit warmer we might've gone into the pool. We did appreciate the laundry service as well. As long as you are not expecting too much from this hotel you'll be fine.

Date of stay: August 2017
Trip type: Travelled as a couple
1  Thank UrsulaK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 15, 2017

This is a base hotel. The rooms are large and spacious and the shower has hot water with great pressure. The real draw of the hotel is friendly staff. You are waited on completely from the time you arrive. Another plus is the good food - pizza and the chicken schwarma was had multiple times. These were so large that my husband and I learned just to order one thing and split it. Also, you have to love sitting outside and being entertained by the multiple bunnies on the lawn. There is only wifi in the lobby (or in room 101-102, which is close to the lobby). I recommend this place for it's friendly people.

Date of stay: August 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Teachr5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2017 via mobile

This hotel is used by climb kili. The hotel is in a gated area in Arusha and is very safe. The rooms are clean and good quality. The staff are also very friendly, if lacking a little
In their ability to speak English. However, the food I had in the hotel took up to 2 hours to arrive on each occasion and was cold when it did. The wifi is also poor, limited to just the reception area of the hotel. When you're paying almost western prices, you would expect western amenities.

Date of stay: July 2017
Trip type: Travelled solo
Thank Onion508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 12, 2017

Room was very spacious, clean with a comfortable bed. But the staff were really the highlight of our stay. Friendly, helpful and always bearing a smile is really what Tanzania is all about! We'd love to come back and we'll definitely miss Stella, lovely girl working in the hotel's restaurant. Thank you all very much.

Date of stay: August 2017
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Angeliki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 10, 2017

A group of 14 of us stayed at this hotel recently. We climbed Mt. Kilimanjaro and stayed there both before and after our ascent.The hotel is simple and functional, great service for the price.
Pros: simple, neat, clean and extremely friendly and helpful staff. Kitchen and bar open 24/7, which was great since we reached there at 1 am and got some hot food and a drink. The staff were really welcoming and hospitable.
Cons:We had to play musical rooms to find a room with an effective hot shower. We brought this to the attention of the staff. We then departed and came back 8 days later, exhilarated by our success and really filthy and dusty...looking forward to a hot shower. It was not easy. Alas, we had to play musical rooms again. With a lot of effort we found some rooms with showers that did dispense hot water, but for only a short span of time or
in limited amounts.

All things considered, for the price, it is great. Not much to do around the hotel which is somewhat isolated at the end of a windy dirt road and surrounded by security walls...but that may be considered a plus. Now, if they fix those showers...........

Room tip: best wifi on the side of the reception counter...not on the restaurant side
Date of stay: July 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
1  Thank ChaitanyaMudgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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