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Reviewed September 30, 2018

Our time at the Palayana last week was simply amazing. The room was beautiful. The bathroom layout refreshingly different than the standard "stuck in the corner just inside the door to the room" design used by most hotels. The beds were comfortable with plenty of pillows and a fluffy duvet. The patio remarkably large with a comfortable lounging sofa and a beautiful view of the sunrise in the morning and the garden throughout the day.

The staff were most welcoming and helpful throughout the resort. The front desk staff were friendly, the restaurant and bar staff attentive and pleasant to interact with (a special recognition to Pisan for getting on my phone to help arrange transport back to Bangkok when we realized that the person on the other end of the phone didn't understand us while we were making arrangements from the restaurant--obviously not his primary job but he was fabulous and had a great sense of humor too!)

The breakfast buffet was extensive and delicious. The only complaint here would be that the pastry/bread selection was a little small. But there was plenty of other food (8 or so entrees, made-to-order egg station with 3-4 sausage/bacon selections, multiple varieties of hot and cold drinks, yoghurt, smoothies, muesli, fresh fruit, salad and cheese, etc.).

We ate at the restaurant several times. All of the dishes were delicious. The spicy sea bass entrée was wonderful. The staff made sure that the fans were positioned for comfort and provided bug-spray to my mosquito magnet friend.

We went in to Hua Hin on the shuttle but that was more to say that we had been to central Hua Hin as there was no reason to leave the resort. The drivers who took us and picked us up where both careful drivers and didn't frighten us with their speed or any crazy driving. They pointed us in the correct direction downtown so that we could quickly get to the spots we wanted to see and return to the resort to maximize our time there!

The grounds were lovely. The private beach was huge, clean, and groomed and there was a bar/snack area there too. The pool was an adequate size for swimming laps and also for splashing around and the swim up bar was convenient. My only complaint was that the music playlist by the pool should be expanded. It seemed to repeat every 45 minutes or so and since the setting was so lovely, we got to listen to songs more than a few times.

Overall, a wonderful experience. I asked the asst. mgr to see the other room types as I wanted to know what was available for when family visits and so was able to see the villas as well which feature a private pool for splashing and relaxing, a huge patio and space for private outdoor relaxation away from other guests. I've never written a hotel/resort review before but the experience here was simply wonderful!

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank alexV1440PF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thepalayanahuahin, General Manager at The Palayana Hua Hin, responded to this reviewResponded September 30, 2018

Dear alexV1440PF,

All of us "The Palayana Hua Hin team" would like to thank you for your times review us on Trip Advisor.

We are so proud that we were the part of your happiness. I already shared this memorable comment to all of my team and this is serve us an encouragement as we strive to continuously improve the quality of our services.

Anyway, we are noted with action a few point comment on pasta and music at Restaurant.

Finally, we are all really pleased to see you enjoyed your stay with us and looking forward to your next trip to Hua Hin, please do not hesitate to contact us directly at booking@thepalayana.com.




With best regards,
“Escape from Chaos”

Krit Pothisoonthorn
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 28, 2018 via mobile

Great hotel,very clean, beautiful spacious rooms,good size balcony, and a very friendly staff.
The breakfast was great, we all loved it.
The downside is that the swimming pool is quite small and that the hotel is located quite far from the centre (15 min drive) ,the hotel offers a free shuttle to the the centre but only three times a day.

Date of stay: April 2018
Trip type: Travelled with family
Thank SofyZ2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thepalayanahuahin, General Manager at The Palayana Hua Hin, responded to this reviewResponded September 28, 2018

Dear SofyZ2,

Thank you very much for your detailed review and very kind words on our staff and breakfast. All of us here are committed in providing a memorable stay and service for our guests and I am proud that we managed not only to meet but exceed your expectations. It is so great for them to receive such valuable guest feedback. We do really appreciate your comments and please rest assured we will definitely pass your words our team.

We truly hope to see you back and please do not hesitate to contact us directly at booking@thepalayana.com.


With best regards,
“Escape from Chaos”

Krit Pothisoonthorn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2018

In the month of July 2018 The Palayana helped us organise my sister's Indian destination wedding which was a 2 day elaborate affair. During this entire duration- the staff and the hotel services were upto the mark. They really helped us in running all the events smoothly. The service was prompt. Mr. Sumit, the manager was very helpful in getting things done and modified according to our requirements. The entire resort was booked by us for 2 days and they made sure that more Indian food was served out for all meals. The property is beautiful and peaceful.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank anshikaaggarwalpgp16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thepalayanahuahin, General Manager at The Palayana Hua Hin, responded to this reviewResponded September 23, 2018

Dear anshikaaggarwalpgp16,

We very much appreciate your comments regarding your stay at the Palayana Hua Hin for your sister's Indian wedding on July. It is always a pleasure to receive positive feedback.

I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We are very much looking forward to welcoming you back. Please do not hesitate to contact us directly and we will be pleased in assisting you with all your arrangements or if you have any questions or concerns.

With best regards,
“Escape from Chaos”

Krit Pothisoonthorn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2018

The villa is special like forest and big enough for 6 people.The living and rooms are separated, we need to use access card to access room for security.Wonderful decorations for anniversary and memorable trip. Swimming pool is good. But the breakfast is limited choice.

Room tip: No cooking tools in kitchen
Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pslouiseli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thepalayanahuahin, General Manager at The Palayana Hua Hin, responded to this reviewResponded September 21, 2018

Dear pslouiseli,

Thank you for the time you have taken to share the impressions of your recent visit and we are pleased to learn that we can make this as your memorable trip.

We are very appreciated that you enjoy our pool and also we noted the comment on breakfast.

We are very much looking forward to welcoming you back. Please do not hesitate to contact us directly and we will be pleased in assisting you with all your arrangements or if you have any questions or concerns.

With best regards,
“Escape from Chaos”

Krit Pothisoonthorn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2018 via mobile

Absolutely unbelievable and fantastic venue for our thai traditional wedding and western version on the same day. The staff were perfect the hotel is beautiful with its beach setting and outstanding villas. We had around 100 guests which were all in ore of the hotel, location and overall standard. Could not be happier with the memories of the day and the staff assisting with everything we needed. Thank you.

Date of stay: August 2018
Trip type: Travelled with family
Thank daz2822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thepalayanahuahin, General Manager at The Palayana Hua Hin, responded to this reviewResponded September 21, 2018

Dear daz2822,

We are very glad to hear that you had a fabulous time for your wedding here!

Thank you also for your detailed review and very kind words on the staff and our services. All of us here are committed in providing a memorable stay and service for our guests and I am proud that we managed not only to meet but exceed your expectations. It is so great for them to receive such valuable guest feedback. We do really appreciate your comments and please rest assured we will definitely pass your words our team.

We truly hope to see you back and please do not hesitate to contact us directly at booking@thepalayana.com.

With best regards,
“Escape from Chaos”

Krit Pothisoonthorn
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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