Hi,
We went for a few days (4 nights) with 2 adults and 3 children in july and we were the only guests at that time.
Everything was ok, room was great, the info that Dennis gave was great, food and breakfast was ok, internet was also very good, cleaning of the room was good and the conversations we had with the Dennis (the owner) were good also.
The swimming pool was good however, if I compare the water with other swimming pools, it hurt to my eyes and mostly that is because bad water quality so Dennis, maybe you can check that ??
So everything was fine and I would give Xanadu the best quotation if the following didn't happen...
On our last day Dennis told us that he would take us to a local market but he never showed up, he was gone and the resort/restaurant/bar was closed.
So no problem, we went to Kanchanaburi to have dinner in zad zad restaurant (very good by the way).
The next day we went to the restaurant in Xanadu for our breakfast but again, it was closed.
We called to Dennis and with a sleepy voice he told me he would be there in 20 minutes.
Nobody came in 20 minutes and the maid/servant who was there "TRIED" to make our breakfast but that didn't worked so my wife helped her and we had a little breakfast (certainly not what we paid for).
I paid everything the day before when Dennis was still there so I couldn't complain a lot since I already paid everything and I am pretty sure that if I wouldn't have paid, Dennis would be there but we had a very good feeling about Dennis so we didn't think he would leave us on our own in the resort.
The evening that Dennis wasn't there, the thai people who live in the resort (family of Dennis I think) had a party so there was a lot of loud music also which was annoying.
I really enjoyed our first days in Xanadu but because of that crappy service the last day (evening and breakfast), Xanadu doesn't deserve a good quotation from me.
Dennis sent me a reply to an e-mail that we could have a free stay when we come back but we live in Belgium, Kanchanaburi is not next to my door and there are other trips I want to make also.