On first impression when walking into the lobby it was a wow factor, everything looked great. The staff at reception were full of help and smiles- I thought yes. This is what you expect in Thailand. However that is where it ended. Upon entering our ( first) room there was a bad musty smell, the walls were noticably damp as could be seen by the stains on the wall paper, the closet door was broken and worst of all the shower head was covered in green mould. We mentioned this to the concierge and were moved to a different smaller room with a balcony - the balcony was of no use as it was full of mould and you would be afraid to walk on it incase of infection. However the room was a bit cleaner until you got to the shower again. The same issue as the first room. The shower head was full of green mould. I stayed here for the night but did not have a shower or utilise the balcony due to the lack of cleanliness.
I will not be returning to this hotel.
However as saod they have great staffMore
- Free Wifi
- Free Parking