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All reviews rooms are small bangla road swimming pool nice pool few minutes walk free wifi walkable distance decent hotel hotel lobby short walk to the beach pleasant stay stayed here for nights buffet breakfast night life thai food across the road tuk tuk
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Reviewed January 2, 2018 via mobile

Good things : pool is good and massage on pool was nice
Rooms with pool view very nice don’t take the other side .i had take first night on the other side and it was really bad
Close to the beach just less than 5 min
Bad things : room smell because of air/c and smoking smell
Back rooms is bad. No view

Stayed: February 2017
1  Thank 574ahmedr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Manager at ibis Phuket Patong, responded to this reviewResponded January 4, 2018

Dear Ahmed R,

We are delighted to see that you enjoyed your stay with us and appreciate our facilities. Please accept my apologies for issue with the room smell. Rest assured you comments were shared with our team to ensure this does not re-occur. Thank you for taking your time to share you experience, we look forward to welcoming you back!

Warm Regards,

Kirill M.

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Reviewed December 27, 2017

I chose this hotel because I got an industry discount rate that was impossible to beat. The location is good, not right on the beach, but only about a 5 minute walk away. The hotel is very clean, staff are friendly. Very nice pool area, and a fantastic buffet breakfast -- well worth including that when you book. Rooms were clean and comfortable, nice little balcony also. I would definitely stay here again, obviously if you want to be right on the beach it's not the best, but if you're looking for a good value you can't go wrong here.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
3  Thank naturebynat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Manager at ibis Phuket Patong, responded to this reviewResponded December 28, 2017

Dear naturebynat,

Thank you for an excellent rating, it is always a pleasure to welcome our travel industry partners to ibis Phuket Patong. We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back in the near future!

Warm Regards,

Kirill M.

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Reviewed December 26, 2017

We stayed 10 nights here and found the room clean, comfortable and well appointed. The staff were great and helpful. Breakfast was a buffet with a great variety of good food. The hotel is close to Bangla Road, about 10 minutes walk, and numerous restaurants and shops. The beach is also only a few minutes walk.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Manager at ibis Phuket Patong, responded to this reviewResponded December 27, 2017

Dear John H,

We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We look forward to welcoming you back in the near future!

Warm Regards,

Kirill M.

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Reviewed December 23, 2017 via mobile

Once again chose this hotel, it does not fail or disappoint. Everything is exactly as expected, clean, efficient & reliable. Good attention to Accor member percs, a nice welcome touch. The only thing this time was that the price was way too high from before for eco hotel, but we were explained its high season and we booked this last minute. Next time we will return, but in low season when the price is more reasonable.

Stayed: December 2017, travelled as a couple
2  Thank mike_waiheke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Manager at ibis Phuket Patong, responded to this reviewResponded December 23, 2017

Dear mike_waiheke,

Thank you for the 5 star rating and your continuous loyalty to our brand. It is always a pleasure to receive positive feedback from our valued Le Club AccorHotels members. I will be sharing your compliments with our team, to serve as an encouragement that their hard work makes a difference in guest stay!

In regards to pricing, indeed the cost of room among all hotels in Phuket in New Year holidays season is higher, we are however priced competitively low as we remain an economy hotel brand. In order to benefit from better rates, we recommend to keep an eye for advance booking promotions. I am pleased to confirm that our valued members always get priority when online sale is on.

Thank you again for sharing your experience, we look forward to welcoming you back in 2018!

Warm Regards,

Kirill M.

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Reviewed December 23, 2017

This hotel is great for those that travel on budget but still want clean room and international service. ibis is located very near Bangla Road for all the night clubs, which was perfect for us. We didnt use any public taxi because they rip off and it is easy to walk everywhere in Patong from this hotel.

During the staff we found staff to be friendly and smiling, typical thai hospitality. Everywhere we were greeted and served with no issue. Room cleaning was good, we always came back to clean room after the day exploring.

We tried food at the hotel restaurant and were satisfied, value for money comfort food. Breakfast was hectic but food selection was good, we are happy that we booked it for a good start to a day.

Much recommend this hotel for those that don't see luxury but want standard.

Room Tip: ask for rooms with mountain view, great to sip coffee in the morning on balcony and watch the world go by
  • Stayed: December 2017, travelled with friends
    • Sleep Quality
    • Service
2  Thank Tngoi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirill M, Manager at ibis Phuket Patong, responded to this reviewResponded December 23, 2017

Dear Tngoi T,

Thank you for an excellent review of our hotel and the recognition of value for money. At ibis, our goal is to provide great service and comfortable accommodation at competitive prices. I am happy to read that this was exactly your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi.

Warm Regards,

Kirill M.

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