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“INTERNET doesn't work properly, bad guest services, run by 20 year old girls, no mgmt on site”

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Rayaburi Beach Club Hotel
Ranked #215 of 415 Patong B&B and Inns
Reviewed 5 January 2011

I'm finishing my last night at the Rayaburi Beach club in Phuket Thailand and I can't wait to leave. Just now I called down to the front desk again about not having internet, and the girl hung up on me. Everyday I've been here, multiple times a day, the internet doesn't work or slows down to a crawl. I trade futures and stocks sometimes 24 hours per day and I can't get any data feeds because of their poor internet connection. If you don't mind not having internet, than that's fine, but if you need it like I do then this place is a disaster. On top of that no management is available after 6pm and even before they are not on location. They don't respond to emails either. Only once did they actually come by to address my concerns, and of course, did nothing about it. The front desk is run by 20 year old girls who don't know how and can't solve any problems. Also, the hotel entrance is at the back of a restaurant (a crappy looking restaurant with crappy food) so it is not exactly nice to say the least. The only redeeming quality is the views of the water, but honestly for this amount of money you are better off staying at a major chain. Impiana is right on the main road in Patong and on the water so that would have been my choice had I known.

  • Stayed: January 2011, travelled solo
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2  Thank nyctravelerrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 31 of 34 reviews

Reviewed 13 August 2010

huge rooms.our room was the cheapest in the hotel but it had a large king bed and jacuzzi.powerfull shower.the location was good for me as its just 5min walk to the heapenings in patong and its far from the loud noise of pubs.it has 2 convienient shops just beside the hotel and its just across the road is the nice beach.all room have sea view.very well done.

  • Stayed: December 2009, travelled as a couple
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Thank Bepau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 January 2010

Okay, it has no pool, no fancy restaurant but just a wonderful view of Patong bay as you can’t get any closer to the beach unless they built it right on the sand! It has only 5 floors and we had the whole 3rd floor as we booked 2 rooms (one could conclude that each floor has only 2 rooms). Modern rooms wih a brand new look to it.
We booked a “Family Suite” but it looked more like 1 big room with exactly the same room but small for the second room. Both rooms had Jacuzzis and dimmer switches right through out to simply soak at night, open the curtains for that view of the sea and just unwind after a busy day lazing at the beach (yes the bathroom has a glass panel with shutters that allow you a clear view from the back of the room ).
Now I do understand a number of people would find a place without a pool to be useless. Well, I just find it such a waste to spend time at a beachside location and just sit around a pool. Instead I found this really good driver with a car big enough for all 5 of us tourists to hightail it to Kata or Karong beach (as Patong beach gets a bit too crowded). We used the driver to take us to other places and would definitely recommend him if you need a much cheaper alternative to set tours and the constant tuk tuk haggling (email me if you need his details).
Would definitely stay here again as it’s away from the noisy part of Patong, yet just a short walk to everything. But be careful as the driver from the airport mistook the place for the other Rayaburi. We stayed at the Rayaburi Beach Club.

  • Stayed: December 2009, travelled with family
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5  Thank OzTravellerBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 23 July 2009

  • Stayed: July 2009
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1  Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2008

I stayed at Rayaburi Beach Club for 3 nights, the hotel staff are very polite and helpful. Friends of mine were staying at the Studio and my wife and I were staying at Junior Suite, both rooms were clean, new, modern and spacious with all the in-room facilities as needed. It was at the very good location and just cross a road to Patong beach (with the uninterrupted seaview from our private balcony!!! WONDERFUL!!!). It was close to everything and extremely convenience. Would recommend Rayaburi Beach Club to everyone and will definitely stay there again!

  • Stayed: October 2008, travelled with family
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3  Thank PatrickFullarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 June 2014
Google Translation

Room Tip: номера с видом на море.
See more room tips
  • Stayed: March 2014, travelled as a couple
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1  Thank slava_298496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 20 November 2011
Google Translation

  • Stayed: November 2011
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1  Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Rayaburi Beach Club Hotel

Address: 10 Thaweewong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Room Service Airport Transportation
Hotel Style:
Ranked #215 of 415 B&Bs / Inns in Patong
Price Range: $113 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rayaburi Beach Club Hotel 4*
Number of rooms: 6
Reservation Options:
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Also Known As:
Rayaburi Beach Club Hotel Patong, Phuket

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