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“rascal!!cheater!!the worst”
Review of Siralanna Phuket

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Siralanna Phuket
Ranked #234 of 322 Hotels in Patong
Shanghai
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“rascal!!cheater!!the worst”
Reviewed 9 February 2012

I booked the room on the email and they confirm it . But when I arrive, they told us we can not check in with the price they confirmed on the email. they confirm the the email. but they said I should pay more than 50% and they said it is a service fee!!
what a joke!!!!!!!
they said that I can complain everywhere and they do not be scared.
Sorry for I have use the words like "rascal","cheater". but it is the only world I can found for them Have you ever see a hotel like this?

Room Tip: Just a Cheater ! do not believe in them
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank randt1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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52 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
Pune, India
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 8 February 2012

We wanted to stay at Siralanna during our stay at Patong, Phuket hoewever the hotel was in booked and we got a room only for a night. But even for a night it was a great experience staying in Thai style hotel. The hotel rooms are decorated Thai style and very clean. Bathroom is clean and tidy. Rooms are nice. There was somekind of smell on passage on our floor but not bothering and its gone the moment we enter the room. Reception is friendly although not fluent in English but managable. The hotel is 10 mins walk from Bangla road and 5 mins from Jungceylon center. Per our experience communicating in english with locals is a bit problem throughout Phuket and Bangkok. I would definitely stay at this hotel again. Also the AP Residence Hotel right outside is also a great budget accommodation. We stayed there the next night and enjoyed our stay there as well.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DhanikShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen
Level 6 Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 22 December 2011

Value for money! Good and nice hotel, good service in reception. Nice clean rooms. Free taxiservice to Patong beach (very nice beach!). Free Wi-Fi which was very fast. Breakfast was fine. Cons are the location and that the hotel don't have a pool and no roomservice. Choose if you like a good cheap hotel near Patong beach.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tobias L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 5 December 2011

Stayed here for two nights, and it was a very decent place. Breakfast was good, rooms were very clean and included WiFi. Service was sometimes average as the English by most staff is quite poor, but seems to be typical whether you are here or 4 star places like Mercurr. The distance from Bangla Rd and shopping/bars is a decent 10 - 15 min walk, which was sometimes a pain, but it did avoid the noisy environment.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mushfiq R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 8 March 2011

So we arrived in Phuket after booking 2 nights at club bamboo only to get there and have them tell us there were no rooms. They had overbooked. So they bundled us into a taxi to nearby Siralanna hotel.
Plus side was that this hotel was in a FAR better location - about 10 minute walk to patong area, and it seemed pretty shiny new.
Our room was nice - fridge, air con, bathroom with bath and shower. One of the best things about the room was that the TV had a channel called 'fashion TV' which we LOVED!
The room and bathroom were both nice and clean. I happened to get bitten by mosquitos during the night A LOT though but guess this is not really the hotels fault?!
The complimentary tuk tuk shuttle service was conveniently 'unavailable' during our stay, but staff were friendly and very helpful throughout.
There was also free internet in the entrance area. The breakfast was very poor however. Not much selection - just tea, coffee, juice, toast and fruit really.
Sleep quality (apart from the bites!) was decent however as the room was very quiet until the building work surrounding the entire hotel started in the morning.
So all in all a decent hotel if you are on a budget, but I am sure there are better alternatives. If you happen to end up here after booking club Bamboo (met several other guests in the same situation) at lease here is a honest heads up

  • Stayed March 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank electro_cutie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Siralanna Phuket

Property: Siralanna Phuket
Address: 162/94-97, Phang Muang Sai Kor Road, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #234 of 322 Hotels in Patong
Price Range (Based on Average Rates): $
Hotel Class:3 star — Siralanna Phuket 3*
Number of rooms: 50
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Also Known As:
Siralanna Phuket Hotel Patong
Siralanna Phuket Patong

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