We are a family with 2 young children and our first vacation to Phuket. Upon check-in, the staff, Nick who is expecting us to arrive, gave us a warm welcome. He is a friendly staff who you will never missed out. He also informed us that the 1-day tour to Phi Phi island on the next day was confirmed and the pick-up time was also confirmed too. Staff is not only friendly but efficient.
The superior room we booked is clean and big, comes with a 42-inch TV, computer and free wifi. The hotel's surrounding area is quiet and most importantly, there is a minimart with good prices for all your needs.
If you are looking for a reasonable boutique hotel with good rates and cosy environment, then Forest Patong is the right place because it is really value for money.
On our 2nd night, the lady owner gave us a lift to the popular shopping mall (by taxi 200 Baht) and on our 3rd night, we couldn't find a taxi to send us to the same mall. Nick, the friendly staff, offer to send us there, despite it was raining heavily and some low flood areas.
In all, all the hotel staff is friendly, warm and helpful too, which they offer you solutions to your vacation needs and dreams.
To all staff of Forest Patong Hotel, keep up the good work and keep improving. Will definitely come back to this hotel when we visit phuket again...............cheers!!!