We stayed here with 2 other couples in April. Having stayed here before over our honeymoon our expectations were high as our previous stay was very nice. We requested a specific room which then wasn't available but we were given a choice of two other rooms. Our room was nice, as expected, but on our final night we experienced a strange water leak and found a water puddle on our bed side table and floor. As a result our camera charger blew. We then noticed that the wood under the bed had started rotting, probably over time, as a result from this leak. The breakfast buffet was nice but the service was once again, not what was expected.
Besides for the above grievances the other two couples were blown away by their stay at the Burasari with regards to their room and overall experience. They enjoyed the quiet retreat within the busy town of Patong as well as their rooms. They opted for the Elite pool access whereas we stayed in the Elite room which was upstairs. The staff were friendly and offered good service. We preffered to stay inside the hotel and enjoy the hotels lunch and cocktails during the day, it was a real treat.More
- Free Wifi
- Free Parking