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2,029
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All reviews elite room pool bar kantok restaurant misty bar day bed on the balcony elite pool access oreos free mini bar premier room premier pool patong beach honeymoon suite beach bag access room replenished daily bangla road beautiful resort
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Reviewed May 9, 2009

We stayed in this hotel for 3 nights.. and enjoyed a lot.. the hotel has its own nice big pool to relax by.. the property itself is pretty big.. and very much central in Phuket..

Patong Beach is just 100m walk.. and few nice restaurants around.. the breakfast served in hotel is good.. book your day trips to other spots using some agents having small shops around the hotel. We found them genuine and the price is generally same everywhere..

all in all had a very nice time in phuket..

  • Stayed: September 2007, travelled with family
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2  Thank MNBIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 3, 2009

Burasari was fantastic. We arrived 2hrs before offical check in time at 2pm and staff kindly checked us in within 10 minutes. We were asked to sit and wait and provided with a complimentary refreshment and hot towel. The porta's who brought our luggage up were extremely funny and very professional. I was lucky enough to have my birthday while staying at Burasari and my husband ordered some flowers through staff and they gave us a com plimentary personalised birthday cake. It was a nice touch.
Our room was nice a big with a large day bed on the balcony which was a massive bonus. The bigggest bonus was the daily complimentary mini bar. The only downside was the bathroom smelt like mould and we had to request oil burners to masks the smell. You kind if get used to it though.
The location is fantastic. It's right next to the beach, close to great shopping and not far from Bangla Road if your up for some nightlife.
There is 2 pools which is great, but there are not enough sun beds by the pools to accomodate the guests and the hotel wasn't even that full.
We took advantage of the stay 10 nights, pay 5 so it worked out to be about $200 AUS per night which is a bargain.

  • Stayed: March 2009, travelled as a couple
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3  Thank YoungcoupleMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 2, 2009

From the time that we arrived at the airport and were greeted by the frindly limo driver we knew we were in for something special. When we arrived at the hotel we were checked in swiftly even though we arrived much earlier than normal check in time.
We stayed in the Glam Splash room and it was well worth the bit extra we paid. The room is spacious and luxurious with a huge bed, great bath and shower and direct access to the fantastic pool.
The staff at Burasari were great also. We arrived on my partners birthday and they went out of the way to make sure it was a special day. They brought a birthday cake to the room and a whole bunch of them came to the door to sing her happy birthday. Any request we made of them was no problem and they were very attentive and helpful.
The breakfasts were really good with a big selection and room service very great also.
Overall we had a fantastic stay at Burasari and would recommend this hotel to anyone. We'll be back.

  • Stayed: January 2009, travelled as a couple
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2  Thank PeteandAnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 1, 2009

On arrival we received excellent and swift check in service despite 2 large groups arriving at once. Room was not located as expected and as advised with pool view but staff were more than happy to offer alternatives. Stayed in Premier room which baloncy overlooked the street and was worried about noise but double glazing kept it all out. Room was large enough and complimentary mini bar, whilst minimal, was an added advantage. Also very handy to have free WiFi in room so we could freely leave our laptop on the table. Very close to beach and markets. Excellent tour desk operator outside hotel to the beach side. Much cheaper than booking through the hotel. Thoroughly enoyed our stay. Would stay again and recommend to anyone without children.

  • Stayed: April 2009, travelled with family
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2  Thank Mandarlee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 28, 2009

This hotel is over-rated!!
We went to Bangkok, Samui, Phuket and KL. Our stay in Phuket at Burasari was the worst, even though it was the most expensive. We checked in at 14h00 (we had made a reservation), only to be told our rooms were not ready. This is unacceptable for a 4 star resort!!
We were told to wait half an hour. At 14h45 our rooms were still not ready, with no explanation given. I went down to reception to complain, only to be greeted by insolent staff who was not willing to help out. We were eventually given other rooms. The bed linen was torn, and the handles on the shower was covered with limescale grime, so disgusting!
My friend was having a suit made at the tailor 2 doors away and she asked if they could drop an envelope with money because we left on a day trip early that morning and the tailor was not open yet. She took 10 minutes to explain to reception that it was important, yet when we got back the evening she hadn't dropped it!! How can such a simple request not be followed?? There are 5 people at reception but not one of them are clued up about the area.

Very cold and impersonal service at this hotel - unlike the hospitality and friendliness of the Thai people.
Do yourself a favour - do NOT stay in this area (Patong). It is sleazy and the beach is disgusting!!

  • Stayed: April 2009, travelled with friends
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1  Thank CapeTownMilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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