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Reviewed January 5, 2018 via mobile

Patong is a wonderful place if you are 19 and with a group of your fraternity friends, however at my age I would prefer a little more peace and quiet. This hotel provides that but not a whole lot more.

The entrance foyer is impressive and the staff are welcoming. The rooms are ordinary and ours had a dreadful view of unkempt construction. There are two swimming pools, however access to the pools is uncomfortable as they seem to be all reserved for the poolside rooms. So we did not use the hotel pool but instead went to the beach which is relatively close by – just a few blocks.

Although breakfast was not memorable a lunch we had here was the best meal of our six-day Thailand trip.

Stayed: December 2017, travelled as a couple
1  Thank stormrunner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurasariGroup G, General Manager at Burasari Resort, responded to this reviewResponded January 10, 2018

Dear Stormrunner,

Whist I am delighted to hear that you were impressed by the design of the resort and the welcoming staff... I am disappointed to learn that we failed to exceed your expectations. I am sorry for the room's view, our neighbor is undergoing renovation. I am sure that if the issue was addressed, our team would be happy to offer another alternative. The 2 swimming-pools are available for all the guests regardless of the room-type. Yes Patong city is special... everyone has the way to enjoy it. Thank you for staying at Burasari and hoping nevertheless for your return.

Best regards,
Lukas

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Reviewed January 4, 2018 via mobile

I had a great time here at Burasari resort. The staff were always friendly and the grounds were well maintained. I fell in love with the variety and freshness of the breakfast and looked forward to it every morning. The room we stayed in was beautiful with a double vanity bathroom and good size balcony overlooking the pool. The resort was a short walk from the night life and the beach was only a couple of minutes away.
You had to pay to use the pool (billiard) tables in the resort grounds which I thought was a bit of a cheek considering you were already staying there AND most pool tables everywhere else were free (some you had to but a drink to play).
Overall, I had an awesome time and would definitely recommend this resort!

Stayed: December 2017, travelled with friends
Thank KarissaS60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurasariGroup G, General Manager at Burasari Resort, responded to this reviewResponded January 8, 2018

Dear Karissa S,

Thank you for staying with us and for taking time to write a review. I am delighted you enjoyed many aspects of Burasari including the delicious breakfast, the perfect location and the great service. Looking forward for your return visit soon.

Best regards,
Lukas

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Reviewed January 4, 2018

Clean hotel, good rooms, excellent location (1 min walk to the beach) and very hospitable staff.

First we were staying in the pool access room which was a treat as was very easy to get into the pool. My son loved it and we enjoyed it thoroughly.

On the last day, we moved into an executive room, which was awesome, but may not be the best choice for a family with a kid (the bathroom does not have a door, but a netted curtain) - I am sure a treat for a couple, but not for a family :).

The spa also is excellent and the massage was professional and very relaxing.

  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Aarti K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurasariGroup G, General Manager at Burasari Resort, responded to this reviewResponded January 8, 2018

Dear Aarti K,

I am delighted to learn that you enjoyed your overall stay with us. I am especially glad to know that our team put you at ease where and when needed. Your compliments will be shared to one and all. Please come back at anytime!

Tropical regards,
Lukas

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Reviewed January 3, 2018

Hotel location is very good, next to main Patang Beach, Hotel has a good variety of breakfast. Main problem is mosquito in the room. They have very good relax swimming pool which is connected to the room. Very good hotel for couple/honey moon couple to relax. amenities for beach relaxing are available at free. They have very good spa.

  • Stayed: December 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank rmandal2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurasariGroup G, General Manager at Burasari Resort, responded to this reviewResponded January 9, 2018

Dear Rmandal2017,

Thank you for sharing your experience with us. Your compliments as much as your valuable feedback about Burasari have been well-noted. Please do come back... we will make sure it will be another memorable stay.

Best regards,
Lukas

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Reviewed December 31, 2017

This was our second stay at Burasari and we immediately decided we had to have a third stay really soon. We'll see you guys in March 2018!

Booking the stay was a breeze with prompt responses from Lukas and other members of the team. The package we received included airport transfer which was essential for us with Phuket's sometimes tricky public transport system. It offered us peace of mind, comfort, safety and luxury. We requested the pool villa that we stayed at in 2016 but it was not available that early in the morning as the guests had not checked out. We gladly accepted the alternative. The room is clean and housekeeping is quite thorough. The package also included a wonderful massage and candlelight dinner. The only complaint we could have, which was not Burasari's fault, was that we ate too much!

We would advise those to stay at the pool access rooms to plan for the occasional mosquito and the fact that you're going to drag sand into the room if you head to the beach often. We were a little annoyed with ourselves by night time as our floor had gotten really sandy thru the day. It helped when we enforced a little self discipline of lighting up mosquito coils, shutting the sliding doors to the pool and taking off our slippers and tapping them before we entered the room.

Leaving Burasari was painful as we wished we could stay there forever, walking 5 mins to patong beach, popping into the pool when we felt like it, the awesome in-house massage, great food nearby etc. We love it so much that we've already purchased our stay in March 2018!

See you soon Lukas and team!

Room Tip: Get a pool access room with sun that shines onto the balcony as it helps with drying your swimwear.
  • Stayed: December 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
8  Thank AhHuat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BurasariGroup G, General Manager at Burasari Resort, responded to this reviewResponded January 3, 2018

Dear AhHuat,

It would be a wonderful problem for us to deal with if all our guests had the same view like you: ''we wished we could stay there forever''!!! Thank you for being such a loyal guest. I am happy to learn that you enjoyed this second stay in the exact same way as the first.

Your second home Burasari is waiting for your return.

Tropical regards,
Lukas

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