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“Huge Resort”

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Phuket Marriott Resort & Spa, Merlin Beach
Ranked #18 of 327 Hotels in Patong
Certificate of Excellence
Adelaide, Australia
Level 5 Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Huge Resort”
Reviewed 19 March 2012

We only stayed here 2 nights as part of our 10th wedding anniversay trip, so can only comment partially about the resort. Our room was lovely and big (deluxe with king size), bathroom large, but cleaners need to pay more attention to shower alcove. the air con was a little bit loud at night even at the lowest setting. Apart from that breakfast was good. Lots of choices from toast, croissants,cereal and egg station. It had three massive swimming pools. One was a family/kid area, which I thought was a great idea. The water was soo warm while we were there, but obviously due to the weather. The beach right out front of resort looked nice, but you couldn't really swim there as it is very rocky when the tide goes out. Great for kids for rock exploring. Two massage spots either side - didn't try them - but they were cheaper than back in Phuket. Only had dinner once at the resort, in their italian restaurant and we were very happy with the meal. This was probably one of the biggest resorts we have every stayed in, and it wasn't too bad. I think however we still prefer the smaller resorts. Phuket was a definite eye-opener. it leaves Bangkok for dead. not a place for small children at night! lots of shopping, lots of restaurants.

  • Stayed March 2012, travelled as a couple
    • Location
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Helpful?
1 Thank nicscan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (538)
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Korolevu
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 March 2012

We have just come back from a 14 night stay and totally loved every part of our trip! Merlin beach is a very beautiful friendly resort that has 3 of the most amazing pools i have seen. Having 2 kids aged 6 and 3 the merlin was defanatly a great choice. Our room was clean and inviting with a fantasic veiw of the pool and beach. Although the beach out the front of the resort was not a great place to swim we found Tri Trang beach just a short walk past the taxi rank out the front of the resort was amazing. We also ate a lot at this beach as the two resturants to the left of the beach- wind surfer and leky bar had awesome food with amazing choice and cost a lot less than in the resort. Another must eat is in town @ sams steak house this was the most delicious meal i have ever had.
Not all staff speak great english but will try to help as best as they can or they will find someone who can help.
We will be back!! :)

  • Stayed February 2012
    • Value
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Helpful?
8 Thank Missrenae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kristiansand, Norway
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2012

The guides from Star tour have been fantastic, housekeeping brilliant, good snorkeling beach right outside the hotel ( not suitable for bathing!), Taxi service has been good, and it's not far from snorkeling/bathing superbeach Freedom beach.
it's a calm and quiet relaxing hotel wich is great when you have things to do in the morning and/or kids asleep.
BUT, theres always a but, the food is expensive at the hotel compared to Thai prizes, the massage was very expensive (1700 bath for 1 hour of oil massage, and on the beach a few minutes walk from the hotel it's 400 bath, and they were more experienced, giving a better massage experience lying on a bench on the beach with real ocean sounds and birds, etc) the wireless internet was expensive and unreliable, for example we paid for a 24hour pass and used it for 20minutes, went out for a few hours and when we got back we didn't get any connection until hours after the 24hours had passed, and because the staff isn't good in english I spendt about 30 minutes to get the money refunded for said pass.

24 hour room service, wich is a good thing, then again if you ever consider buying a Cesar salad, don't....... It was ridiculus, a few crutons, a small handfull of crispy flavourless bacon, a bunch of iceberg salad and a horrible dressing, I was pretty dissappointed to be honest. The other resturants on the hotel are also very expensive, too expensive compared to the quality of the food.
They have buffèt night with a different theme every night, we went for Thai, and oriental, it's good food, but not much variation, also alot of insects(ants, flies, etc) crawling around the food trays. They also have a live band wich is in my opinion, horrible.

Overall we did enjoy our stay here but the things we didn't like really damaged our rating of the hotel, and we do not feel that it's fair to call this a 5star hotel compared to other hotels with 5star hotels in other countries for example Bulgaria.

I have to say that my girlfriends 6year old daughter really liked it here!

Hope this review is of any help to the reader

  • Stayed March 2012, travelled with family
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Helpful?
3 Thank Steffen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bendigo, Australia
Level 4 Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2012

Loved the resort. The rooms had everything we needed and the swim up bar was awesome. Could have spent all day every day in the pool. Was slightly expensive to eat at the restaurants at the resort, only ended up eating there twice. The first night at La Gondala (italian) which was rather average and the next time at Chang Thai, which was awesome thai food. Most nights we would catch the shuttle into Patong to eat due to eat been cheaper and often nicer. Although the resort has shuttles they are few and far between. If you want to go in for the evening you had to leave the resort at 5pm and couldn't get back till 10pm, very long time. A $10AU taxi ride into patong soon adds an extra $20 onto your cheaper dinner in town. The resort uses the fact that it is far out of town to its advantage charging a little too much for meals and room service. Definitely recommend this resort if you plan to spend your whole holiday just relaxing at the resort. Used the spa on our last day there and it was superb, not as cheap as the beach massage ladies but definitely worth it. Also was not too impressed when our honeymoon fruit basket was removed still full of fruit

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank cj1984cj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drammen
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 March 2012

The pool area was nice, but the restaurants at the hotel was pretty bad, eveything on the hotell was very expensive, a sandwhich with ham and eggs costs 300 bath, you must have at least two to get enough, and the tast was prettty bad. So a family with 5 person must pay a high cost for the food, limonade and drinks costs way over the expected. So, take a tuc tuc to patong and eat , we didt that every evening for 14 days.
The two rooms we get, was pretty in bad shape
For the price i pay for the hotell, i was expected much more, i have been 3 times in phuket before, and this was the sadest hotell ever.
There is nothing to do in the evening, so when evning comes the hotell was nearly emty, every had gone to patong, the ditance to patong is to long, spesially when you had to take tuc tuc every night to patong and back, sometimes in day time to shop, and again in the evening to eat.
The hotell charge you exstra if you sett drinks and food on the room, and a bottle of water cost 80 bath, in patong 15 bath, because you have no another choice when you are at the hotel

  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Stian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adelaide
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 March 2012

After spending 7 nights at The Merlin Beach Resort, I didn't want to leave. The hotel grounds are gorgeous and are set along a stretch of private beach. We stayed in a Pool Access Room which I would highly recommend as you have your own private deck with direct access to the huge lagoon style pool. The buffet breakfast was delicious and a great way to start each day. With a selection of other restaurants and bars there is always a place to grab a bite to eat or a cocktail, the best place being the large swim up bar. The heart of Patong Beach is only a 5 minute shuttle ride away, which the hotel provide at certain times of the day free of charge, otherwise its about AUD$7 for a tuk-tuk or taxi into town. I would certainly stay here again and recommend it to others.

Room Tip: Pool access rooms are large more secluded
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank kirsty_2211
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
288 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 12 March 2012

we have been to the Merlin beach resort several times over the past 12 years ( at least 7 times) and each time feel like it's coming home to the best beach/pool holiday we have ever been to.
the rooms are great and beds comfortable. Breakfast is wonderful with the wide selection and the omlette bar a big hit.
If you want authentic Thai food go no further than the Hotel restaurant, excellent food at ridiculously cheap (restaurant) prices.
The spa is a slice of heaven in paradise and again a ridiculously cheap prices, $25-$30 for a full Thai massage in a wonderful relaxing setting.
This resort is for those that want to be pampered and are not so interested in the cheap beach stalls, (found all over Asia).
Ask for a room on the top floor with view over the beach, it's romantic and you won't be bothered by any noise emanating from around the pool, particularity at Happy Hour.

Room Tip: It can get expensive using a cab or tuk tuk to go into Patong beach each day, but, if you catch the...
See more room tips
  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
7 Thank DAVIDXOTIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Phuket Marriott Resort & Spa, Merlin Beach

Property: Phuket Marriott Resort & Spa, Merlin Beach
Address: 99 Muen-Ngoen Road | Tri-Trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Merlin Beach Resort)
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Patong
#11 On the Beach Hotel in Patong
#12 Spa Hotel in Patong
#12 Luxury Hotel in Patong
#15 Romantic Hotel in Patong
#15 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:5 star — Phuket Marriott Resort & Spa, Merlin Beach 5*
Number of rooms: 414
Official Description (provided by the hotel):
Set amongst forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, the resort boasts its own reef and stylish accommodation. Our resort is the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Our resort has an outstanding activity program for all ages offering extensive options for the most discerning traveler. ... more   less 
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Also Known As:
Merlin Beach Hotel Patong
Merlin Beach Resort Phuket
Hotel Merlin Beach
Beach Merlin Resort
Beach Merlin Phuket Resort
Merlin Beach Phuket
Phuket Marriott Resort & Spa, Merlin Beach Patong

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