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“good location”

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Poppa Palace Hotel Phuket
Ranked #67 of 322 Hotels in Patong
Coombs
Level 6 Contributor
210 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“good location”
Reviewed 12 February 2012

The hotel was a good location. The rooms were clean and spacious. The staff was great. Internet for a charge that is very reasonable. Breakfast is included and good. The pool was wonderful.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelling55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Perth, Australia
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 January 2012

It is odd that the female receptionist staff at Poppa Palace hotel was not at all friendly or helpful. If she thinks she is too good for greeting guests then why the job? Strange
The smell of the whole place is rotten and old. Our room faces the lane way with the view overlooks the brothel place… not nice. I asked for a second key to keep the A/C running while I'm out - the answer from the reception was “why – you don’t need it!” I insisted and asked to put down 200 baht deposit (no receipt). These people don’t seem to understand that guests are not walking ATM and expected to have spare cash to pay as the deposits in case we would damage stuff in the room!!! Our room (Deluxe balcony) was big, however the bed and pillows were incredibly hard. I cant emphasize this enough, they were really, REALLY hard & uncomfortable! Never ever came across such a hard as bed …. plus the noise from the A/C , we tried to turned it off, then it was too hot neither of us got much sleep due to this. The place has ants and full of mosquitoes, I was bitten by mosquitoes hence cut short our stay and checked out one day earlier, we did not ask for refund nor discount just want to be out of there.
On the plus side I should point out the convenience of reasonably close to the beach and Bangla Road nightlife. However, breakfast was tasteless as they seem to cater to Eastern Europeans tourists

I was disappointed that the large amounts of positive reviews on here gave me the false illusion that we picked a good hotel. With so much competition in Patong, I'd suggest staying elsewhere and getting better value for money.
Checked-in Jan 2012

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Greenie_cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 December 2011

Have just returned home from two weeks spent in this delightful and very reasonably priced hotel - our second visit. We had the same room each time - one of their 3 Junior Suites - very comfortable with a kitchenette and seperate bedroom with King sized bed - 2 TVs, 2 aircons, balcony, extra living area and large bathroom with bath and seperate shower. The cleaning staff do a great job every day. Centrally located to the beach and shopping - but doesn't get any of the noise from Bangla Road. There are also 2 pools to choose from - both kept very clean. The staff are all extremely pleasant and efficient in all areas. We had been in contact by email and phone with Anne who handled our enquiry and booking perfectly. We would highly recommend this hotel.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobA68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 November 2011

Poppa Palace gets quite mixed reviews but it is extremely convenient if you want to visit the Paradise Plaza bars and entertainment. The quality of the rooms, cleaning and breakfast is very high relative to the price. The staff are friendly but not obtrusive and there are no visitor fees. It is, however, a family-run hotel and quite Thai. They expect their guests to behave in a respectful and quiet manner. Do that and they will do anything for you.

Behave aggressively or loudly and you may encounter a very diffident response that can become rude if pushed to the extreme. After much patient explanation by the reception staff, I witnessed the manager ask a group of noisy, obnoxious Eastern Europeans to pack up and leave the hotel. I enquired about the 1,000 Baht cash deposit and was told that some guests deliberately break things and or steal them.

I'd heartly recommend Poppa Palace as a quite, well-appointed hotel that respects your privacy. It is close to the beach via a twisting pathway and to the bars at Paradise. If you need a driver and car, ask reception to call Nop.

  • Stayed November 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Johannes S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2011

We (group of 6 adults) stayed in the Poppa Palace Hotel Sentral Pudu for 6 nights in September 2011. This was our second stay also 2010

We knew we had chosen the best hotel for our stay after emailing some months earlier, and the professional contact and customer service from the Hotel.

We had three Deluxe Rooms. The rooms very spacious with a big kingsizebed, and fittings were of first class quality.

The breakfast had great choices of food, a lot of fruits and fullfiled guest-wishes.

The receiption staff who are a credit to management of Poppa Palace Hotel.

Hotel is short walk to Shopping Centres and Bangla Road

We would recommend Poppa Palace Hotel for a stay in Patong.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level 3 Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 November 2011

We stayed 5 nights in November, were a little surprised by the 1000 baht deposit request as had already paid on our credit card so couldn't really see the need, but wasn't a problem.
The family duplex room was perfect for us and our two kids (11&14) as we all had some privacy. We thought the hotel was very nice, staff OK, and the pools seemed nice enough. Our rooms faced the laneway which was a bit ugly, but the other side would have faced the pools which may have been noisy, so all in all we were very happy. Breakfast was nice, but the same every morning, a bit more variety would have been good.The location was great, about 7 minute walk to bangla, the beach and Jungceylon. It was very quiet at night which was great.

Room Tip: Pool side would be much nicer, but on the lower floors it may be noisy as they are right next to the...
See more room tips
  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
australia
Level 4 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 November 2011

arrived late afternoon on 22 october 2011, was meet a reception by a very unfriendly reception (man), told us we must pay upfront in full, should have turned around and went elsewhere, that was just the beginning ++1000thb dept in case of damages, again no alarm bells. we had to go cash money before we could pay which he was not to happy about. Later we decided to go for a swim we went to check out the jacuzzi and it was filthy im talking brown, both pools were not the cleanest the one near main entrance was by far worst. LOcation Fantatastic, The best massage place across the street. Room was clean , no complaints there and fresh towels everyday, which was good. +++200bht for another room key surprisingly (not). And once stupidly we locked ourselves out so they then charged us 80bht just to open the door.

The Staff other then the bell boys were extremly unwelcoming and every querie was meet with a sigh and a look of inconvenience.
We are not fussy nor do we expect a lot but I do expect a clean pool and friendly staff minus all the ++++.
I would not reccommend this hotel at all.

Room Tip: pool view otherwise your balcony is facing the laneway
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tracey1828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Poppa Palace Hotel Phuket

Property: Poppa Palace Hotel Phuket
Address: 14-16 Rat-u-Thit 200 Pee Soi 1, Patong, Kathu, Phuket 83150, Thailand
Region: Thailand > Phuket > Kathu > Patong
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#25 On the Beach Hotel in Patong
#33 Family Hotel in Patong
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Poppa Palace Hotel Phuket 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Poppa Palace Hotel welcome you truly warm Thai style and providing an exquisite view of Patong. We are a small luxurious hotel located at the quiet end of Patong. Only 3 minutes from the beach, Bangla Road and 2 minutes to the bus-stop, food center, entertainment and shopping center. 5 minutes to the hospital and Police Station. ... more   less 
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Also Known As:
Poppa Palace Patong
Poppa Palace Hotel Phuket Patong

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