We stayed at Serenity for 5 nights at the beginning of our trip to Thailand. We were initially given a room with no balcony that was a little small. We requested a change and were given a bigger room closer to the pool and restaurant - very much appreciated. The hotel is well maintained, beds are comfortable, A/C works well. WiFi included. The staff are very helpful and friendly. Breakfast was very good with lots of variety and great coffee! We enjoyed talking to our waitress Gun, who was always willing to share her local knowledge.
The hotel is located on the east side of Phuket, so there is no sandy swimming beach. It is a little far from other restaurants and shopping. The hotel offers a free return shuttle in the morning to Nai Harn beach and an evening shuttle to Patong and Phuket Town for shopping. Make sure you reserve a spot in the shuttle the day before.
When we checked out of the hotel we took a taxi to the Phi Phi ferry. My wife dropped her wallet in the taxi, only to discover it missing when we were on the ferry. When we arrived on Koh Phi Phi we called the Serenity and explained our problem. The staff at Serenity contacted the taxi driver who returned the wallet with all credit cards and cash! It was mailed to our resort on Phi Phi and arrived a couple of days later. Thank you so much!
- Official Description (provided by the hotel):
- Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more less
- Reservation Options:
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- Also Known As:
- Serenity Resort And Residences Phuket
- Serenity Resort & Residences Phuket Hotel Rawai
- Outrigger Serenity Terraces Hotel
- Serenity Resort & Residences Phuket Rawai, Thailand