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“Tranquil and away from the hustle and bustle of tourism”

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Bangtao Tropical Residence Resort & Spa
Reviewed 1 August 2017

This hotel is hidden and difficult for taxis from the airport to find. It is actually in Surin and not Bang Tao, although both the Surin and Bang Tao beaches are in close proximity on either side. A very quiet hotel with a large pool, spa and sauna. I used the gym, which is outdated but adequate. A bit more equipment and maintenance needed to bring it up to scratch. Toiletries are provided and rooms are serviced daily. Staff are helpful, so just ask and they will assist. The rooms are really clean and spacious. The TV has about 80 channels and no shortage of movies and English shows. The rooms gave oven, microwave, fridge/freezer and towels are provided.

  • Stayed: July 2017, travelled solo
    • Location
    • Rooms
    • Service
Thank Ahktar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 8 of 56 reviews

Reviewed 13 March 2017

We stayed here with family and enjoy. Nice place nice time nice pool and see beach from room. We like the pool and people in town nice to us. We hope no changes for with Club T because now we are travelling all the time. So thank you.

  • Stayed: March 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank 611charisw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

We finally started using our Club Tropical membership to stay at their supposed 5 star resorts and so far we have not been disappointed. We have our own pool, kitchen with 2 bedrooms and 2 bathrooms and a beautiful view of the ocean. I cooked a few nights because the kids have had a tough time with the local food. The staff and drivers were helpful to find a pharmacy to get some medicine. We walked to the local village about 5 minute walk and found some restaurants that had some entertainment, perfect to get away for an hour or so. The beach was clean and not to busy with jet ski's and parasailing available(if that's what its called). All 5 minutes from this resort. Since we bought this club membership 2 years ago and haven't used it once, we decided to try 3 Club Tropical resorts in 3 weeks. Will keep you posted on our experience.

  • Stayed: March 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Allison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2017

Whilst travelling around Thailand this was our fourth hotel. We expected high expectations from this hotel as it wasnt the cheapest. As soon as we arrived we were dissapointed no smile or personal greeting from the miserable receptionist. Te first thing we noticed in all the hotels we booked was the fantastic welcome we received and the welcome drink In this hotel the welcome was non existent. We had a penthouse suite which we shared with the other couple we were with, the room was lovely and great facilities as in a private pool and Jacuzzi bath. The room wasn't the cleanest and as there were 4 of us sharing we had to ask housekeeping for 4 towels each day. The breakfast which we paid for was the worst we have had. The fruit was left uncovered (which attracted flies) and the hot food looked inedible. You do have the choice of freshly cooked eggs which in my opinion stick to this. The hotel is at the end of a dirt road which is in need of repair. Lovely pool but not cleaned regularly we noticed the same beer bottles and full ashtrays for 2 days running. There is a free beach transfer bus each day to the beach which is good as the 2 beaches near by are quite a trek. We had to pay 200 baht each night to go into the town I think should be free. Lovely beaches and great restaurants but unfortunately the staff at this hotel let you down. The place lacks atmosphere and in need of customer service training to greet new guests arriving.

Room Tip: Better hotels around for the money,
  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank jimmychoobristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2017 via mobile

1) no HOT water
2) very bad air conditioning
3) very dirty everything, even glasses
4) awful housekeeping
5) far from everything
6) food till 21.00

If you do not want to ruin your holidays never go to this hotel

Stayed: January 2017, travelled as a couple
1  Thank Artem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2016

We stayed in a 2 bedroom penthouse with pool , was quite difficult to find a bit off main roads but got there eventually. Reception staff very pleasant room was very clean very modern and very spacious the pool was nice with a few sunloungers just one thing was missing that was the sun as the terrace was only in the sun for a very short period just before sunset so quite disappointing . Breakfast was ok buffet style cereals toast and eggs you can order. Staff pleasant although struggle with english . There are daily transfers at certain times of day to Surin beach and Bangtao beach shame they didnt continue later in the evening as you need transport to restaurants roads very dark and uneven get a tut tut its more fun. We prefered surin beach you can hire beach mats and umberellas for a few quid and drinks are brought to you from near bye bars they are reasonably priced and the toilets in there are nice and clean. There is a large market on the beach entrance selling lots of fresh food costing a few pounds for lunch the food was amazing. On an evening we went to the Bangtao area where there is a large selection of restaurants bars and shops. One disappointing thing was the kitchen in the appartment was lovely huge fridge but no cooking utensils are provided and not many plates etc we asked at the reception to be told if you want these you have to pay a large deposit which we were not away of before travel as apparently there have been many fires in rooms !! We booked an apartment as we wanted these facilities obviously !! Surely this is why the hotel has insurance not as tho i intended burning my bacon !!!!
The communal pool area was of a poor standard broken sun loungers and poorly maintained area .
We only used the restaurant once was ok but the language barrier was an issue so things were wrong and they were out of stock on some items.
Overall a nice stay but could of been amazing with a few changes.

  • Stayed: January 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank YorkshireClarky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2016 via mobile

Hotel is about 7-8 minutes drive from the beach. The last 2minutes of the approach to the hotel is in a developing area where roads are poor; on our first approach, we felt we may have made a mistake with this booking.
However, there was a warm welcome at the hotel with welcome soft drinks, we were very pleasantly surprised with the two bedroomed apartment we had booked, very large and contemporary, with big bedrooms and 2 balconies, bathrooms were very spacious, with a jacuzzi in the main. Kitchen area and dining table were good quality, only minor down side is there is no cutlery unless you ask which is provided with a deposit. The air conditioning was excellent in all rooms but no air conditioning in the dining area, which was compensated by shade and fans.

The gym was reasonably stocked although you need to give a warning to use so they turn on the air con as there were not many people staying during the low season when we stayed (end of July/start of August 2016) The pool was large enough, nice relaxing space. There is also a Spa area where I took a shoulder massage at 800 Baht (compared with less at the beach resorts but felt far more comfortable within the hotel environment).

There is a shuttle car to Surin or Bangtao beach each hour ending at 4pm, last car returning at 5pm, so an outing for the evening requires walk or taxi as there is nothing else at the hotel area, however, for the afternoon and evening we stayed and ate in the hotel room, the food was good and reasonably priced.

Overall, downsides include hotel location and view, but these are easily outweighed by huge,excellent and contemporary Living space, price, friendly staff. Would we come back ? No, as we would look to stay on another part of Phuket but enjoyed our stay.

Stayed: August 2016
Thank suvash b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bangtao Tropical Residence Resort & Spa

Address: 110/111 Moo 3, Surin Beach Soi 8, Srisoontorn Rd | Cherngtalay, Phuket 83110, Thailand
Region: Thailand > Phuket > Thalang District
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #37 of 138 Speciality Lodging in Thalang District
Price Range: $70 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bangtao Tropical Residence Resort & Spa 4*
Number of rooms: 55
Official Description (provided by the hotel):
THE LUXURY OF SPACE - generous 190 sqm. Two Bedroom Suites, spacious 76 sqm. One Bedroom Suites. Full European kitchen & kitchenettes. Set in Bangtao’s peaceful village, Bangtao Tropical Resort & Spa offers large suites suitable for family holidays and romantic breaks. The restaurant offers sumptuous Thai feasts and tasty western treats.The staff are trained to give the highest levels of service to make your stay a truly unforgettable experience.Tone up in our state of the art gym or chill out in our spa with a sauna or steam bath followed by a fabulous Thai massage or beauty treatment.Enjoy cocktail's at sunset around our enormous free form pool with built-in Jacuzzi and safe children s play pool. ... more   less 
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Also Known As:
Bangtao Tropical Residence Hotel Thalang
Bangtao Tropical Residence Resort And Spa
Bangtao Tropical Residence Resort & Spa Phuket, Thailand

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