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“Worth less than 4 stars, Good animation team”

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Houda Yasmine Hammamet
Ranked #30 of 119 Hotels in Hammamet
Reviewed 27 October 2016

I have stayed in Houda YASMIN Hammamet for a long weekend with some friends..What I can tell very shortly :
* Positive points : great location in Yasmin Hammamet touristic village, nice beaches, food, shops available..secure location
The Hotel has a very good and professional animation team, do not know the names but they are all great, they won't let you spend a single second without having fun, aqua gym, games, dancing, thank you for the team, this is the strongest point of the Hotel..they are really professional..

Negative : room confort : less than average, old TV and you have to pay a 20dt deposit, could not find one spare upon arrival, small rooms, but view on the pool is great..
Food : not very much choice, though effort to keep it varied,
Important : I have noticed that we were not asked to show our IDs at main gate, and also while registering, this is a weakness in the security system.

Conclusion : Hotel less than the average, depends on what you look for, animation YES, food and confort, NO, think should be upgraded and brought to a higher stahndard, Hotel management to proviode more effort to improve quality of service, some personnel at the reception and spa need to smile as a part of their job.

Room Tip: Rooms with a view on the swiming pool are great but might be noisy due to animation and music
See more room tips
  • Stayed: October 2016, travelled with friends
    • Location
    • Rooms
    • Service
Thank Tunisian_sailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 28 October 2016

Dear Guest,

Thank you for taking the time to write a review about your stay at Houda Yasmine Hammamet.

We are so sorry to see you did not enjoy your overall experience with us, We also regret if during your stay there may have been an isolated failure in the process that would have caused the inconveniences that you describe.

Our goal is to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

We look forward to regaining your faith, with another visit to our hotel.

Sincerely,

Mona
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8 - 14 of 1,074 reviews

Reviewed 17 October 2016 via mobile

I come to tunisia the second time but it s really different I like everything in the hotel the resption they very nice with gut smile and very good and clean restorent but I really do this comment special for the animation team they always around the pool in morning and everywhere in the evnig smiling and active and I want to say thanks for all the lovely sraff fifi believe Marco and the fakir dancer twister his really good animator and he did his work very perfect thanks for all

Stayed: October 2016, travelled with family
Thank krohmannklaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 20 October 2016

Dear Guest,

We are very pleased to know that you had a pleasant stay in our hotel. We also, would like to thank you for taking time to post a comment which will help us to continually satisfy our guests. Your nice comments motivate us and keep us looking for excellency.

Looking forward to welcoming you once again to Houda Yasmine Hammamet.

Yours sincerely,

Mona
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2016

In pictures, it looks nice, but in reality, it's a really seedy place. It supposed to have 4 stars, but i would give it max 2 stars, rooms are dirty, a bathroom is horrible, and the worst part is food. It's almost uneatable. Only bright side of this hotel is swimming food and nearby hotel beach

I would never recommend this hotel to anyone

  • Stayed: June 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Marko_Analyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 3 October 2016

Dear Marko,

I would like to convey my deepest thanks for taking the time to express your feeling regarding your stay at the Hotel Houda Yasmine Hammamet.

It is important for us to have feebacks from our clients as it helps us to improve the quality of our service.
We have noted your unsatisfaction about our Hotel and we are deeply sorry.

Please be assured you that your satisfaction is our priority at all times and that we shall always try to bring our guests an impeccable service and environment.

Again we are sorry for all inconveniences but we hope to see again in Houda Yasmine Hammame in order to show you the quality of our service.

Do not hesitate to contact me at info.yasmine@houdahotelstunisia.com when you are coming back.

Kind regards.
Mona
Guest Relation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2016 via mobile

On The mediteranean coast of Tunisia sits the pearl tourist area of Hammamet. The Southern and Yasmine Hammamet ports offer many boat excursions and fishing or cruising opportunities at very reasonable local currency costs. Ride for 3 to 4 hours on a pirate ship for just $25 local dollars which exchanges to about 50 cents Canadian per Tunisian $1.00.

Resorts here are of great value for your dollar when booked online. And many include meals at least breakfast...the one i stayed at was half board and included a daily buffet dinner as well.

Pay the bit extra to stay at a resort that has beach @4+ stars many do in Hammamet. Ocean front is clean beaches and warm waters in Summer months.

I stayed at the Hotel Nesrine and enjoyed my stay immensely. Staff is freindly and accomodating, security is tight on the resort and in the whole tourist area as well. I never felt any risk of an incident while I visited. Many Europeans and local and Algerian families frequent this touristic area, while 50 minutes drive from Tunis, many hotels offer shuttle services to and from the airport.

Stayed: June 2016, travelled with friends
Thank marie8ciel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amar B, Responsable relations publiques at Houda Yasmine Hammamet, responded to this reviewResponded 3 weeks ago

Dear,

We are very pleased to know that you had a pleasant stay in our hotel. We also, would like to thank you for taking time to post a comment which will help us to continually satisfy our guests. Your nice comments motivate us and keep us looking for excellency.

Looking forward to welcoming you once again to Houda Yasmine Hammamet.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2016 via mobile

Last time I visited this property was on 2014 & I get a chance to visit it once more this year. It's a pleasure to be here even though there is no that much guest since it's Ramadan time. Rooms are too comfortable except there is an issue with the AC they must show the guest how to put it on . Girls in the reception area professional. Food quality is great & there is enough varieties. I'm sorry to mention it there is a fatty Chef who show to guest @ dinner time bad face & looks tired with zero appetite to work while the rest of his colleagues ( Chef) are so nice to the guests. Animation team with their lovely smile & professional approach to the guests are making the difference in the hotel, they so helpful & approachable people ( Mago & her colleagues ) . @ the end I enjoy a lot my stay & I'll recommend the hotel to my friends & family.

Stayed: June 2016, travelled as a couple
Thank Nesrin79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 19 September 2016

Dear Nesin,

We are very pleased to know that you had a pleasant stay in our hotel. We also, would like to thank you for taking time to post a comment which will help us to continually satisfy our guests.
We will share them with our team, in order to become better and better in the future!
Your nice comments motivate us and keep us looking for excellency.


Looking forward to welcoming you once again to Houda Yasmine Hammamet.

Yours sincerely,
Mona
Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2016 via mobile

I stayed for a few days. First I was by myself then I was waiting for my partner to arrive. The best parts about this hotel were the meals, the cleanliness and the location.

Pros:
-Meals are buffet and delicious with some vegetarian options
-Spa with massage, sauna, etc. the staff is SO nice in the spa
-Very clean rooms
-Bathtub clean and nice
-Price good for what we got
-Easy to walk to beach, marina, and a couple little markets nearby to buy snacks and water

Cons:
-Beds are TERRIBLE. Could literally feel the springs. I mean very very bad. And the queen was two twins pushed together.
-Wifi doesn't work in rooms. Only in lobby and hallways.
-Security harassed my partner, he has long big hair and a long beard and I know it was because of how he looks.
-No local restaurants within walking distance, only the ones meant for tourists.
-TV was a joke wasn't happening


Stayed: April 2016, travelled as a couple
Thank Holly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 19 September 2016

Dear Holly,

On behalf of the whole team of Houda Yasmine Hammamet we thank you for sharing your experience. Your nice comments motivate us and keep us looking for excellency but we are so sorry to see you did not enjoy your overall experience with us.

Our goal is to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

We look forward to regaining your faith, with another visit to our hotel.

Sincerely,

Mona
Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2016

Awesome location and happy staff all you can dry and eat in the lovely sun.hotel clean and tidy.good shows at night and even the mangers keen to say hi. Really nice beach and fun trips out like guard biking!

  • Stayed: June 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Martin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HoudaHotelsTunisia, Responsable relations clients at Houda Yasmine Hammamet, responded to this reviewResponded 19 September 2016

Dear Martin,

We are very pleased to know that you had a pleasant stay in our hotel. We also, would like to thank you for taking time to post a comment which will help us to continually satisfy our guests. Your nice comments motivate us and keep us looking for excellency.

Looking forward to welcoming you once again to Houda Yasmine Hammamet.

Yours sincerely,
Mona
Guest Relation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Houda Yasmine Hammamet

Address: BP 97 Yasmine Hammamet, Hammamet 8050, Tunisia
Region: Tunisia > Nabeul Governorate > Hammamet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Hammamet
#24 Spa Hotel in Hammamet
#27 On the Beach Hotel in Hammamet
#28 Luxury Hotel in Hammamet
Price Range: $30 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Houda Yasmine Hammamet 4*
Number of rooms: 250
Official Description (provided by the hotel):
The Houda Yasmine hotel is located on the center of Yasmine Hammamet, in front of the Yachting port Marina, it offers a pleasant atmosphere and a discreet luxury which allow to spend a stay of dream. The hotel offer 250 comfortably furnished rooms, all are air-conditioned to cool or heat, with TV satellite, telephone, Fridge (mini bar), bathroom, and balconies ... more   less 
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Also Known As:
Houda Yasmine Hammamet Hotel Hammamet

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