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14 - 19 of 237 reviews
Reviewed June 7, 2016

Just returned from our trip to Port el Kantaoui and our stay in the El Hana Hannibal Palace which we enjoyed very much. This Hotel is central and beside the Port, with lovely coffee shops and places to sit and have a beer.
The Hotel is spotless and the food was excellent with a good mix of choices of hot dishes and salads every evening ,deserts were also lovely , but an ice cream would have also been nice had it been on the menu ! ,The rooms are ok, maybe a little dated but the view of the Port was fantastic from the balcony ,the only issue I had , and this was our own fault , as I had requested this room and floor having visited the hotel on a previous stay , it was over the Disco, which was loud and EVERY night , a mistake I will not make again ! as I will return .

Date of stay: May 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms
2  Thank W7763DYdenisem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this reviewResponded June 8, 2016

Dear Guest,

Thank you for taking the time to write your feedback on your holiday experience at the Hannibal Palace Hotel. Our customer's comments are very important to us as only through their objective observations and remarks we are able to measure our performance.

We hope to see you again in the near future and to have the opportunity to offer you a very enjoyable holiday.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 18, 2016

went on September, weather was lovely, pools were great, my favorite was the one with the bar in it where i was able to read a book in the water while seating at the bar :) , has a private beach where the water is so clear and is a long way until it gets deeper, is close to the shops, staff is helpful and friendly, the food is buffet style simple, not too much variety, but tasty. the hotel is clean, slightly dated, but charming.

Date of stay: September 2015
  • Trip type: Travelled solo
    • Value
    • Sleep Quality
    • Service
Thank 8bianca8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this reviewResponded June 8, 2016

Dear Guest,

it is always a pleasure to recieve complimentary reviews like yours. We really appreciate the time and effort you have taken to share this opinion of your recent holiday at the Hannibal Palace Hotel.

We thank you also for the kind words about our staff, they really appreciate.

Once more we thank you for posting your review and we look forward to serving you again soon.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 27, 2016

Went to his hotel after a great Christmas and new year in another hotel. The difference was un believable. The main parts of the hotel were cold no heating and staff insisted on opening the doors which let a load of cats in to sit on the seating. This is what the Manage/Owner wanted. Finding staff for the bar during the day was difficult and the security around the grounds was poor.

Room tip: bring winter clothing if there during November to March
Date of stay: January 2016
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank welshhillman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this reviewResponded March 11, 2016

Dear guest's

Thank you for taking the time to write your feedback on your holiday experience at Hannibal Palace hotel. Our customer's comments are very important to us as only through their objective observations we are able to measure our perfomance and improve certain aspects of service.

We have taken good note of your remarks and have passed them to the concerned departmental managers for information and revision.

We apologize if you eperiences any inconsistency in our service ans we hope to see you again and have the opportunity to offer you a better experience.

Kind regards

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Reviewed February 14, 2016

Lovely hotel with very friendly helpful staff, spa was amazing lovely girls and amazing treatments would recommend this hotel the location is very good a few minutes walk to marina and shopping area !!

Date of stay: February 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Alpharooms
Thank L154m3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this reviewResponded March 11, 2016

Dear Guest's

Firstly we would like to thank you for taking the time and effort to write and share this complimentary review of your stay with us at the Hannibal Palace Hotel.

We are delighted to read your beautiful reviews and sincerely thank you for encouraging and kind words on our staff, spa treatments and location.

We hope that you had a nice journey back home and look forward to welcoming you again.

Kind regards

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Reviewed February 12, 2016 via mobile

This is our third visit to this lovely hotel.
Staff on each occasion have been wonderful, despite the current situation they are more than welcoming.
The resort itself is very quiet and you can't help but feel for the tourism industry here it's clearly suffering, despite that staff are very upbeat and can not do enough to help you.
There is an abundance of security more so at night as the hotel disco is open to public, there is a charge so not everyone is allowed in, but we feel very safe.
Just a stones throw away from the port the views are spectacular.
The hotel restaurant offers an abundance of food and caters for a variety of tastes, offering choice and the chef makes pizza on request a great hit with many. The servers are very professional and ensure you have enough to eat, they even rung us in our bedroom to check on us when we were running a bit late so we didn't miss dinner. Something I never experienced before.
They are in the process of decorating outside and inside the hotel - not that it needed it rooms are very spacious and comfortable with refrigerators and flat screen TV.
We will certainly be back here to this charming and relaxing hotel!
Thank you to all of the wonderful staff - you are all amazing!!
Mrs Arfaoui xxx

Date of stay: February 2016
Trip type: Travelled as a couple
Thank B3thArfa0ui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
olfa c, Responsable réception at El Hana Hannibal Palace Hotel, responded to this reviewResponded March 11, 2016

Dear Mrs Arfaoui,

Thank you for the time you have taken out of your day to write and share this review of your recent stay with us at the Hannibal Palace hotel.

We are very grateful for the complimentary description of the food and also of the room we accomodated you in during your stay. It's our goal to make sure our guests feel comfortable in clean and spacious rooms.
Also we thank you for your very nice words for our staff, they work very hard despite the current situation of the country and they truly are an asset to our hotel. we will relay your comments to all of them and we are sure they will be happy to know their efforts have been acknowledged.

Again we thank you for choosing the Hannibal Palace hotel and hope to have the pleasure of serving you again in the near future.

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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