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Reviewed August 18, 2018 via mobile

Unless you are looking for a wild holiday away this place is not for you. If you value your hearing and like occasional quiet time this place is not for you. If you want organised fun and can't entertain yourself this is the perfect place for you. It's actually ridiculous that they want their guests to have a rave 24 hours a day. You can't escape the racket at the beach either because the sound system and same 5 songs of euro trash music will follow you their too. Also the beach is dirty and their is horse and camel poo all over it. Their are also jelly fish in the water. Rooms are barely passable too

Stayed: August 2018, travelled with family
3  Thank tahiyam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equipe Royal ke... H, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this reviewResponded August 22, 2018

Dear guest,

Thank you for taking the time to share your opinion about the Royal Kenz Hotel.
We would like to inform you that our hotel offers different programs of animation.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 17, 2018 via mobile

The most disgusting and creepy place imaginable..
- Bad services, mad faces everywhere..
- Hotel staff was very rude & unrespectful..
- dirty rooms..Insects everywhere..
- Very low quality food and service. The ingredients were cheap and some didn't taste so good. The service was very bad, the waiter served the wine poorly ( wine overpriced) and didn't attend to my calls..

A place to avoid...❌

Stayed: July 2018, travelled with family
8  Thank mchirgui s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equipe Royal ke... H, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this reviewResponded August 22, 2018

Dear guest,


Thank you for taking the time to write your opinion about your recent stay in the Royal Kenz Hotel.

It could be better if you mentionned all these remarks to our Guest Service Agent during your holiday so that we could have more informations and solve these problemes at time.


Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2018 via mobile

The Royal Kenz is the best hotel for holidays. There are two outdoor pool's and private beach. They have a really tasty food with big choice. Rooms and whole hotel was clean. Staff was friendly and polite but the animation team were the best. They were very friendly and always smiled. They made amazing shows and suggesting us a lot of activities for example zumba, aqua gym, water polo, dart and more . I hope that we can come back there!

Stayed: July 2018, travelled with friends
2  Thank martaigielska96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equipe Royal ke... H, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this reviewResponded August 22, 2018

Dear guest,

Thank yhou for taking the time to write your feedback about your recent stay in the Royal Kenz Hotel.
We are glad to know that you enjoyed your holidays and that you liked our services.

We hope to see you again
Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2018

My Wife and I have been coming to the kenz for 15 years.We were devastated not to be able to visit after the attack . June 18 was our first opportunity to go back. We had a great welcome from all of the staff many of whom are friends.. The hotel is just as great as it used to be, Friendly and helpful staff, Very good rooms, serviced daily. The pool and garden area is still spotless and well maintained. Security was excellent both around the hotel and on the beach. Food was of a high standard we were AI so had 3 meals a day. The Spa is very enticing with a large indoor salt water pool.
Overall we had a great stay and would recommend this hotel, especially to people from the UK. We were the only Brits and we received a great welcome not only around the Hotel but also outside the hotel. Cant wait to go back.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
8  Thank Roger186402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equipe Royal ke... H, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this reviewResponded August 22, 2018

Dear Mr Roger,

Thank yhou for taking the time to write your feedback about your recent stay in the Royal Kenz Hotel.
We are glad to know that you enjoyed your holidays and that you liked our services.

We hope to see you again
Best regards.

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Reviewed July 23, 2018 via mobile

Best vacation ever!
At first about hotel; hotel is located in really good location. Hotel have large beach and beatiful sea. There are two outdoor pool.
There are lovely, large room with comfortable bed and with beautiful view.
Excellent service, food was so good with big selections. People/staff very friendly. Thanks to the best animation team and to the best animator #Zizo, they made our vacation unforgettable.
Hotel Royal Kenz, the best!! We definitely come back

Stayed: July 2018, travelled with friends
3  Thank ViktorijaaaaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Equipe Royal ke... H, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this reviewResponded August 4, 2018

Dear guest,

Thank you for your lovely review following your recent stay in the Royal Kenz Hotel.
We are so delighed to know that you enjoyed your holiday in our hotel.

We are looking forward to welcome you back.

Best regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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