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“A Complete review of staff courtesy is required at this establishment”
Review of High Square

High Square
Cuisines: Tunisian
Restaurant details
Reviewed December 29, 2016

We have been constant and regular customers at 'High Square' Kantoui for quite some time , but a recent experience we encountered has turned us away. On our most recent visit , at breakfast time one Sunday , we arrived at our chosen table and were quickly and efficiently attended by the head waiter/manager. We placed our orders and after a full half hour were not yet served. However , we noticed , quite clearly , that other customers , who had arrived some time after us , were attended after but served long before us. A member of our group approached a waiter to tell him but in the presence of the head waiter/manager , he blithely ignored us. At the second attempt , another member of our group approached the Head Waiter/ manager to inform him him of our concern , to which he , with 'tongue in cheek' replied 'Sorry'. We waited a further 10 minutes or so , still with no service , and a third attempt was made to speak to the head waiter. On this third attempt , he was informed quite clearly and politely that we were leaving the premises , immediately , with strong feelings of disgust on our part. We feel that we are due an explanation and an apology from the proprietors , for what we can only interpret as favouritism , racism , or downright ill-manneredness on the part of your senior staff. Since the departure of the previous head waiter/manager , we had hoped for a vast improvement in standards , but this would appear , strongly , not to be the case. In conclusion , we would ask the proprietors to ensure that this situation is rectified , before we ever return to 'High Square' Kantoui.

1  Thank James Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 39 reviews

Reviewed August 1, 2016

Something has disappeared since the resto-cafe which I have visited many times in the
past 2 years had a major redecoration. Few of the original, very good waiting staff remain. Organization is less efficient, and I had a wait of nearly 40 minutes for a simple
meal. The excuse given was that crepes had to be prepared as priority! Not very convincing, or valid for that matter...
Prices have risen - presumably to recoup the costs of a month's closure, and those of the refit . Other places will now capture the High Square position among the best places to eat and meet in the Kantaoui area. Sorry, but this formerly great cafe and restaurant
now needs more than new furniture and bright lights to attract clientele !!

    • Value
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    • Food
Thank sjmanning2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 8, 2016

very good value. nicely presented, very clean, helpful staff perfect coffee. the last time i was there was june 2015

    • Value
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Thank paulineharrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 6, 2015 via mobile

Lovely Cafe /restaurant comfortable & contemporary surroundings.Value for money great food & excellent service.
A great place for a quick breakfast or to meet up with friends or business associates.

Thank valerie c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 12, 2015

This is the place to visit for a local treat. Have the Dan Douma breakfast special....Oh a real treat. Great Tunisian European vibe here with a fantastic outside seating space. A must place to spent time.....looking at the locals...OOHHH...Sawad...

Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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