I stayed at Rixos Downtown for one night last week and as a businessman, I wasn't impressed with it.
They call themselves a five even six star hotel but lack of attention to detail lets them down.
There is no iron and ironing board in the room. They don't deliver them to your room either. You have to use the laundry service.
The toiletries in the bathroom are Bvlgari. However, there are no cotton buds but there's a nail file.
In the morning, hot water stopped running in the middle of my shower. I waited for more than five minutes but still no sign of it. Therefore, I had to finish it in cold water in December.
At breakfast, I ordered a glass of fresh orange juice and was charged 10 TRY (3.57 GBP) for it. I understand it if they charge for it somewhere where oranges are not grown. However, Antalya is the orange capital of Turkey. Probably, the cheapest thing you can buy is oranges, there.
When I explained all of these to the lady at the customer relations, she didn't seem to be surprised with it. She told me that the management took such things seriously and act on them.
So far, I haven't received a formal apology regarding the cold shower I had to take. They charged me 10 TRY for a glass of sour orange juice and no compensation was offered.
Besides, if you'd like to use the minibar, a five cl miniature bottle of Beluga vodka costs 55 TRY (19.64 GBP)!
In my opinion, the hotel is not suitable for a businessman/woman. I don't think I'll stay there, again.
- Official Description (provided by the hotel):
- Set in exotic gardens in Ataturk Culture Park, this 5-star hotel near Konyaaltı Beach overlooks sea and Taurus Mountains. It offers 4 dining outlets, a lagoon-style pool and a free shuttle to the beach. Konyaalti Beach is 300 metres away. For those who like to work out, the luxurious Rixos Downtown provides a modern gym and 2 tennis courts. There is also a spa where guests can unwind in the Turkish bath, or with a relaxing massage treatment. The Rixos Lounge features a panoramic terrace and serves upscale international cuisine in chic surroundings, while the Beach Bar&Restaurant is located on Konyaaltı Beach and offers an a la carte menu. The hotel also features a range of bars serving exotic cocktails and light snacks. The bright guest rooms are decorated with rich fabrics and offer a private balcony with views of Antalya or the Mediterranean Sea. They also have a flat-screen TV with satellite channels and a seating area with a couch. Rixos Downtown’s tour desk offers advice about local trips and excursions. Antalya Museum is 10 minutes by walk, and Konyaalti Beach is a 14-minute walking distance. If travelling further, a car rental service is provided. THE LAND OF LEGENDS OFFER Valid for the stays from 20 April 2017 until 31 October 2017. Free transportation; Departure time 10 am - Return time 6 pm. Free transportation is not available on the day of arrival. This offer is not valid on the day of check out. Guests must be check-in to Rixos Downtown Antalya. Operation days of theme park may be changed or cancelled depending on weather conditions. This offer is not applicable to Meeting, Incentive, Congress & Events guests. The Land of Legends Theme Park is located in Belek. Please contact the hotel for further information. ... more less
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- Also Known As:
- Rixos Downtown Antalya Hotel Antalya
- Sheraton Antalya
- Antalya Sheraton