Stayed in this recently opened 5 star hotel for one week during the peak season in July. We traveled with Nazar from Norway and had chosen a deal named Lucky 5 Star, which guaranteed us an unspecified 5 star hotel with All Inclusive. We were very pleased to learn that we had been allocated this particular hotel, as it was smaller than most of the other resort hotels on offer in the brochure. From previous experiences, this usually reflects positively on the service level and we were soon to learn that this was absolutely true when it came to this hotel!
The location of the hotel, however, left a little to be desired, as it was located in between and very close to 3 other hotels, one of which were Royal Dragon and another hotel still under construction (Seamelia Beach Hotel). Shame about the latter, as it was completely blocking the seaview and direct access to the beach. We also experienced some building noise from this construction site during our stay. Luckily
The pool area was small, but nice, with water features and small pool with water slides for the children. It also had a small, round paddling pool for the youngest children. There were no problems with obtaining sun beds by the pool or on the beach, even when arriving after lunchtime.
The decor inside the hotel is very modern and streamlined throughout. Very comfortable indeed! The rooms had massive showers and well functioning air condition without extra charge. Only complaint was that the beds were a bit on the hard side for our personal liking. However, they were obviously high quality mattresses and probably good for those who prefer firm mattresses.
We had a double room with pool view, however some guest were allocated family suites, which fronted the street and car parking on the opposite side of the hotel. These were not very nice, so be advised to ask for pool view when ordering. Balconies are on the small side, furnished with cheap looking plastic furniture. Slight minus for this.
Got a positive surprise when learning that the mini bar, which was replenished every day, also was free of charge! Rare to find in other hotels and a very nice touch!
The main Buffet Restaurant offered a variation of foods. This was ok, but I felt it was a little on the bland side. There was a little spice rack provided on the main serving counter, but the spices were unfortunately not labelled - making it impossible to know what they were! My recommendation to the management would however be to serve well seasoned food, as all the guests I spoke with had the same complaint about blandness of the food!
There were also two a la Carte restaurants (Turkish and Italian) available, but we never tried these after receiving reviews from other guests that they were not that good.
The Spa is truely excellent. I booked a package with 4 treatments, including the obligatory Hamam and a mixture of Shiatzu, Ayurveda, hot stones and classic massages. It made me feel like on cloud nine by the end of our stay!
On a couple of occasions we ate in the Beach Restaurant, where a small buffet of foods and snacks where on offer. This was equally good or even better than the buffet provided in the Main Restaurant according to my taste. There was also a lady who made freshly baked Tukish pancakes to order. Lovely!!
What really set this hotel apart from the rest is the incredible service level provided by the Staff. Nothing is too much trouble and requests were handled swiftly and with a smile at all times. I was particularly impressed with the bar staff at the Lobby Bar and Pool Bar. These were incredibly skilled and professional - the Bar Waitress in the Lobby Bar even chilled my glass with ice before pouring white wine, which I found a considerate touch which proved that she cared!
All in all I can truly recommend this hotel!
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- Also Known As:
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