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All reviews nice beach lobby bar foods sea entertainment pools
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6 - 11 of 699 reviews
Reviewed August 7, 2017

we have been here for 1 night. they have absolutely nıce beach. and do not miss white party on saturday nights. food optıons are fine. hotel is crowded but easy to place to sit. drinks are average but not bad. could be nice choice.

  • Stayed: August 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Mrtglr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHPROSE, Konuk İlişkileri Müdürü at Club Hotel Phaselis Rose, responded to this reviewResponded August 9, 2017

Dear Mrtglr ,

On behalf of Club Hotel Phaselis Rose our team thanks you for your comment, that's so important for us. We do our best to make holidays of dear guests as much beautiful as possible.

We hope to see you again in our Hotel.

Best regards,

Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 24, 2017

The place and the hotel (especially lobby!) just marvelous! At first sight we thought that we had arrived at the wrong hotel, because it was like a palace - the lobby:) So the first impression was really good! I have to add that we went there at the time of riots in Turkey so the price for the ultra all inclusive stay was quite cheap. It was our first holidays abroad. The manager of the hotel - Murat Sahin (if I remember well) is a great man taking good care of the hotel and of the tourists!

I will present my opinion in three categories - good, neutral and bad points.

Good:
- the manager:)
- the location
- the hotel
- the garden
- the sea
- the pool
- the room and the bathroom (we were in a high standard room with the view on the main pool and on the sea)
- shows/performances
- air conditioning in our room

Bad:
- an unkind bartender at the lobby bar (a bald guy with tatoos on his right forearm) who hid from us 'better' alcohol under the bar and always said: 'it's finished'
- communication - almost the whole staff cannot speak even basic English, especially at the reception desk and at the bars. Only two Ukrainian girls responsible for entertainment, two Turkish boys named Tugay and Fatih and of course the manager were the only people that we could communicate in English. Because of it we did not take part in any games or we did not know what happened every night at the ampitheatre and we felt like aliens there among Russian tourists. Not to mention problems while ordering anything at the bars. I could give many examples here.
- the hotel mainly 'open' (focused on) Russian tourists
- Jacuzzi which was out of order through our whole stay
- the same songs at every night discos

Neutral:
- food - monotonous food which we quickly got used to and at the end of our stay it did not taste us as it did at the beginning. Besides, the Italian, Mexican or Seafood Nights that we took part in were a little bit of disappointment, because there was almost nothing from these cuisines served or it was food heat up from the previous day menu
- a really dirty carpet in our room. When we came in it was the first thing that attracted our attention. Besides, the fridge was completely empty on the first day when we entered our room after the long and exhausting journey.

All in all, there were many positive things that we really liked and these things compensated the ones described above:)

We would return there without any hesitation and truely recommend it!

p.s. if any problems occur talk to the manager:)

Room Tip: Don't take rooms on the lowest floor because there are no nice views.
  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
2  Thank tochera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 27, 2016

Location: 1,5 hours away from the Airport in Antalya one way.
Room: Clean, nice, bed is comfortable, furniture is in a very good condition. Room 7121 - outside of window you will see the parking close to the city beach and also will hear some noise of trucks bringing some goods to the hotel.
Food: a gib variety of the same food each day. Honestly, got bored on the 2nd or 3d day. Lack of seafood, but a wide assortment of meats.
Hammam and sauna were really nice. I enjoyed a lot using them!
Beach is awesome! Pebble, but I admired swimming there and having fun jumping from the pier.
Overall review: 4 stars hotel. Staff is very friendly.

Room Tip: Higher floors have less noise.
  • Stayed: September 2016, travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank Виктория В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHPROSE, Konuk İlişkileri Müdürü at Club Hotel Phaselis Rose, responded to this reviewResponded October 17, 2016

Dear Виктория В,

Thank you for your gracious feedback and appreciation.

We take into consideration your opinions about our hotel. Your comments and feedbacks are very important for us to improve our services and to offer a continuous good qualitied service standard.
It would be a pleasure to have you as our guests again.

Kind regards,
Club Hotel Phaselis Rose

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 14, 2016 via mobile

This is one of the best club hotel in Kemer Tekirova. Me and my wife fully enjoyed by beach, pool, delicious food, animations and many other things. It is unforgettable place We were so happy to be here. We will be here next time again. And I highly recommend this place for couple or family or singles

Stayed: July 2016, travelled with family
Thank Erkan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHPROSE, Konuk İlişkileri Müdürü at Club Hotel Phaselis Rose, responded to this reviewResponded October 17, 2016

Dear Erkan C,

On behalf of Club Hotel Phaselis Rose we would like to thank you for choosing our hotel and thank you for your very nice comments
We are pleased to realise that the hotel exceeded your expectations so that your stay was truly enjoyable.

We wish you all the best and look forward to the opportunity to welcome you back at our hotel.

Kind Regards,

Club Hotel Phaselis Rose

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 11, 2016

We have been vacationing in this hotel since three yrs always in the same room and with the same wonderful personnel. It is definitely our nest because they provided us every type of support possible, when our daughter was 1 yrs old, Thanks to general manager Mr. Şinasi Gürocak we had an incredible butler service always the same person, Haziran Bey, who even brought pain killers and paracetamol to the beach when I caught a cold 2 yrs before! While İdil was one yrs old we had a VIP pavillion, where I was able to breasfeed, change diapers and enjoy cold drinks out of our own mini refrigerator. the sea is pristine clean with blue flag but some afternoons it becomes wavy and it is not wise to walk to the sea due to the stones better to use pier. Our room is always spotless and well maintained, We had same house keeping lady tending our room each yr. Children enjoy being there very much either, Our daughter is 3,5 yrs old at the moment, She stays at the sea till 4pm than at night dances at mini disco under the disco ball:) watches samba or waltz performances of different groups from the world and goes to park or mini club dances some more at the pool till she drops off almost at 11pm. Food is delicious esp. sea food restaurant is a treat with fresh calamari and a killer grouper or sole fish. I am probably skewed with my highly positive judgement however this hotel is a real heaven for my family.and me. So my strongest advice is to go there and experience yourself! My special thanks to Ebru Hn (reservation man.) and Emine Hn (housekeeping man.) and Murat Bey(guest relations man.) Look forward to being there in August too:)

  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Yelda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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