Stayed here last week and it was absolutely awful!!!
Before booking we checked tripadvisor and the reviews were fairly ok - not sure who had written them!!
Definitely not a 3 star - cleanliness absolutely awful, we had to change our room, as did most of the other English guests we spoke to!
Had to change rooms due to toilet smells and general filth!!
Loads of stairs to climb especially if your room is in the 800's!!!
Food edible - if you like hard boiled eggs and bread for breakfast you'll be fine!! other options are numerous cheeses, salad - yes salad lol. Chicken in many varieties was on the menu both lunchtime and for the evening meal! This was the only meat served!!
Be very careful around the pool area, very very slippy, I witnessed many people slipping over, luckily no serious injuries occurred when we were there.
Only a few of the staff were helpful and happy in their work. Breakfast doesn't start until 07.30 on the occasions I was up before this I would go to reception to get a coffee (there are no facilities in the room to make one) and many of the lads that worked the bar/restaurant would be asleep on the sofa's!!! I have a horrible feeling this was also their 'home'.
Entertainment staff did their best with the resources they had, very friendly and tried to get all holidaymakers involved. 10 am chicken song needs to go though guys lol!!
Last day of the holiday was the worse - many people had their wristbands cut off when they handed their keys back during checkout at 12.00, this then meant they were not allowed to use the facilities, they had to sit in the very small reception area, some of them up to 8 hours with no food or water.
Both myself, husband and the other british refused to allow the staff or Victor to cut the bands off, this then entitled us to stay sat around the pool and to get drinks and food, this as after all our 7 day of the holiday (the first day we didn't arrive until 11pm)
Word of warning - all inclusive drinks are available from 10.00 to 23.00, so if like us you arrive after 23.00 your will not get a drink or anything to eat!!!!
I will not be returning to this hotel and will certainly not be recommending it - come on Thomas Cook, this hotel needs to come off your books - there is not way this is a 3 star. Majority of holiday makers here are Bulgarian, German, Russian and Turkish. Thank god for the few British couples who kept us sane through our week - the laughs were very much appreciated !! Complaint has already gone into Thomas Cook!!!!
- Official Description (provided by the hotel):
- The Club consists of three building with 134 rooms which has got garden&pool view(1 suit,10 family room,118 standard room) The pool-side area includes half- olympic-sized pool with a waterslide,pool bar,snack bar,game hall and playground with large garden. Restaurant, Bar and snacks restaurant with national and international cuisines are included in the service offered to you for your comfort and pleasure. Evening program offerings in season, including dancing, music and shows. Soft animation in the Day Time. Tennis court, table tennis, billiards, volleyball, and game room The hotel's beach (with sunbeds and unbrella) is located 80 m from the hotel. The pleasant, comfortably -furnished rooms has been renovated on 2011 are equipped with WC, shower hairdryer, individually adjustable air-conditioning, TV with satellite direct-dial telephone, and a mini-bar. All rooms have a balcony. Market,doctor,First aid,laundry,hair dresser,game room,fitness center,lobby,tv room,safe box on reception. ... more less
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- Also Known As:
- Pigale Beach Hotel Kusadasi
- Pigale Beach Resort