Service received at the Hawaii was excellent. Typically Turkish from all the staff, quiet calm and very respectful. However, the BEST person was the Manager. We had booked a boutique hotel that a week before our holiday we found was no longer part of the hotel we booked. The Hawaii was the alternative we were sent to. On arrival we were given a double room which was totally inappropriate a we are mum and daughter and had booked a twin room.
We discussed the issue with the Manager and he couldn't have been more helpful. He checked availability for twin rooms and he escorted us to inspect the rooms giving us the option of either room. We were moved by lunchtime. TV was brilliant as the movie channel was available at ALL times during the stay and BBC World news too.
The hotel was beautifully clean the maid came in every day and was lovely and our changed both beds and towels everyday.
In terms of access to Marmaris and the beach it was a 3 min walk to the beach and 10 min to Marmaris centre, so perfect, WiFi wasn't always brilliant in hotel but accessible for periods of time. The food in hotel was simple, for me not an issue, but I did notice it wasn't always acceptable to people not used to Turkish food.
I would highly recommend the hotel for your holiday!!More
- Free Wifi
- Breakfast included