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All reviews main building bar staff air con soft drinks are hand shower excellent vfm living room and bedroom water fruit next year turkey club excelsior buy one get one free relaxing days sky tv good size kitchen facilities lady at reception
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Reviewed 4 weeks ago

Was there in July and found this hotel excellent but not so keen on the main one to busy and staff seem more interested in the young lady's , Cleaner was every day can not fault in anyway so good I've book again for next July.

  • Stayed: July 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank christine49814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club_Exelsior, Guest Relations Manager at Exelsior Junior, responded to this reviewResponded 4 weeks ago

Dear Guest

Thank you very much for writing us a review following you holiday in the sunchine in Exelsior Junior.

Guests may or may not be aware that they can use the facilities in Club Exelsior and Exelsior Annex also. Differnet activities in Club Exelsior and Exelsior Junior, whilst Exelsior Junior is a little more sedate than the busier fun filled Club Exelsior, and Annex being the calemr quieter area. Hopefully covering something for everyone.

We appreciate your comments regarding the housekeeping team that do amazing work making sure that everywhere is always clean and fresh.

We look forward to seeing you again next July

Kind regards

Rita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

Everything about this hotel is amazing. We stayed for ten nights and couldn’t have asked for a better place.
Staff are superb both friendly and professional.
Rooms are lovely and very comfortable with a lovely balcony. Beds are comfortable and both the room and bathroom are modern.
Pool area is nice with a slide and good sun beds.
Pool bar is great for dat and night with enough entertainment but also not overkill.
You won’t be disappointed if booking here.

Stayed: October 2018, travelled as a couple
1  Thank lightcola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club_Exelsior, Guest Relations Manager at Exelsior Junior, responded to this reviewResponded 4 weeks ago

Dear Guests

Thank you very much for taking the time to write us a wonderful review. We really do appreciate it.

We are very proud of our clean modern hotel.

All of the staff will always do their very best to make sure all guests have the best holiday possible
We hope you may choose to join us again

Kind regards
Rita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 8, 2018 via mobile

Just arrived home from a fantastic week. From getting there to leaving it was just perfect for us. The lady and man at reception were lovely and very helpful. Our room was just perfect for us right on the top floor over looking the pool and I thought it may be loud on a night time but it wasn't. The food in the restaurant was lovely and the staff were all so friendly nothing was too much trouble. A special shout out to ozzy.. Oscar... Abraham and all the other staff. The location is just perfect for shops and restaurants. Look forward to going back. I can't comment on the main exelsior building as we never used the facilities there we had no need as the junior had all that needed.

Stayed: October 2018, travelled with family
Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club_Exelsior, Guest Relations Manager at Exelsior Junior, responded to this reviewResponded 4 weeks ago

Dear Gues

Thank you for your very kind review following your stay here with us in Exelsior Junior.

We are so pleased that you enjoued your time .

As you stte our restaurant offers a wide selection to suit all tastes.

We hope that we will see you again

Kind regards

Rita

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Reviewed October 6, 2018

Spent 2 weeks here with my family. Cannot fault it in any way. Everything was amazing. The entertainment staff were brilliant and involved everyone in their activities every day. Hotel is spotless, fresh towels every day, beds made and lovely wee towel and flower displays left by the maid. If you've never been.... Get booking now!!You wont be disappointed

Stayed: August 2018, travelled with family
Review collected in partnership with this hotel
Thank Relax628176
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club_Exelsior, Guest Relations Manager at Exelsior Junior, responded to this reviewResponded 4 weeks ago

Dear Guests

Thank you for your very kind review.
We are so pleased that you had a fantastic time here with us in Exelsior Junior.

Our entertainment team will always try to get everyone involved (that wants to) with thei games and activities.

We hope you will choose to join us again

Kind regards

Rita

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Reviewed October 2, 2018 via mobile

Stayed here for 10 days. Family and friends. Rooms were lovely and spacious. On arrival asked for pool view and that’s what they gave us. Kids loved it. Food nice staff friendly. Would deff stay at this hotel if I was going with children

Stayed: August 2018, travelled with family
Thank Kjnott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Club_Exelsior, Guest Relations Manager at Exelsior Junior, responded to this reviewResponded October 3, 2018

Dear Guest

Thank you for your very kind review

We are so pleased that you enjoyed our new look hotel.

Perfect family hotel for adults and children

We hope to see you again

Kind regards

Rita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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