We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (154)
Filter reviews
155 results
Traveller rating
115
24
9
1
6
Traveller type
Time of year
LanguageAll languages
More languages
115
24
9
1
6
Show reviews that mention
All reviews mina al housekeeping supervisor sofa set one bedroom apartment short stay house keeping football pitch swimming pool great place to stay private beach garden view special mention comfortable bed living room lovely room nice stay his team
Filter
Updating list...
7 - 12 of 155 reviews
Reviewed September 8, 2018

Me and my family stayed in the 3 bedroom villa and when we first arrived it was a great place, really quiet and peaceful and overall a great location with many different community facilities. However when we entered the villa we were surprised by the state the villa was in and how clean it was. Stains on the bed, chairs, sofa, even the hand towels were stained and in some cases filled with burn marks and tears. Now after a long day I wanted to shower and the hot water was not working and mud was coming out of the shower head. We called room service and they fixed the issue however we shouldn't have had to call and ask for these things to have been done; fixing the hot water, switching the towels etc. The oven was also completely dirty as if it was not cleaned after the previous guests have used it. Despite the dirty state of the villa however, the place was really nice and peaceful, if the villa was cleaner and taken care of more and looked after more frequently, as well as replacing all the damaged/old furniture, our trip would have been great.

Room Tip: By the beach villa
  • Stayed: September 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank zeyad_aaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houssine E, General Manager at Jannah Resort & Villas, responded to this reviewResponded September 10, 2018

Dear zeyad_aaz,

Thank you for the time to fill your comment and for sharing your experience at Jannah resorts and villas Ras Al Kaimaih !
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and look forward to welcoming you back at our Hotel Your Home.
Sincerely yours,

Houssine El Quaroui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 8, 2018

We had the most wonderful few days stay at this remarkable hotelThe staff in all areas of the hotel are unbelievable good. Nothing is too much trouble no matter how small and always conducted with the warmth of character which makes you feel relaxed and at ease.the rest of the reception and front of house staff and who morning and night and always a friendly welcoming greeting and information for us traveling around an area which was new to us.
I have already recommended this hotel to several friends and family because of the whole experience me and my husband and son enjoyed

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank maeiwang123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houssine E, General Manager at Jannah Resort & Villas, responded to this reviewResponded September 10, 2018

Dear maeiwang123

Thank you for the time to fill your comment and for sharing your experience at Jannah resorts and villas Ras Al Kaimaih !
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and look forward to welcoming you back at our Hotel Your Home.

Sincerely yours,

Houssine El Quaroui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2018 via mobile

Visited with a friends - 4 couples.
Had a 4 bedroom Villa with unbelievable experience. Enjoyed a lot with huge space. Ptivate pool and access to amazing beach. The Manager is such a gentleman and the staff are so professional and helpful.
Recommended for big families or big groups.

Stayed: December 2017, travelled with friends
Thank Abdullah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houssine E, General Manager at Jannah Resort & Villas, responded to this reviewResponded September 10, 2018

Dear Abdullah H,

Thank you for the time to fill your comment and for sharing your experience at Jannah resorts and villas Ras Al Kaimaih !
Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and look forward to welcoming you back at our Hotel Your Home.

Sincerely yours,

Houssine El Quaroui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 9, 2018

Travelled here for 2 weeks with the family. We were looking for a quiet and peaceful place - This is exactly that. House keeping staff were superb and friendly - Special thanks to Kumar, Ramil, Eric, Mamish, Mamga and Friday for making a stay like we were at home.

  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Shafiq A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houssine E, General Manager at Jannah Resort & Villas, responded to this reviewResponded August 27, 2018

Dear Shafiq A,

Thank you for taking the time to give us your feedback with details. We're happy that you enjoyed your visit with us. We will definitely pass on your kind words to our talents. Thank you again for your review and for staying with us, we hope to see you again soon at Jannah Resort & Villas Ras Al Khaimah.
Regards

Houssine El Quaroui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 6, 2018

The rooms were well maintained, the staff were super polite and helpful, the food was simply superb. The sea view was excellent. The swimming pool across the road, was also quite good. Overall, it was a very soothing experience, good enough for resting and recharging the batteries.

Room Tip: many of the rooms have sea view.
  • Stayed: July 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Asifjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houssine E, General Manager at Jannah Resort & Villas, responded to this reviewResponded August 27, 2018

Dear Asifjk,

Thank you for taking the time to give us your feedback with details. We're happy that you enjoyed your visit with us. We will definitely pass on your kind words to our talents. Thank you again for your review and for staying with us, we hope to see you again soon at Jannah Resort & Villas Ras Al Khaimah.

Regards
Houssine El Quaroui
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews