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Reviewed 5 weeks ago

good hotel and nice place i like the rooms and the beach , i will visit it again , the check in was easy and fast , the pool children like it and the beach in front of the room , quit place i will go there in my birthday to enjoy

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank baytootee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanineS1478, Manager at Hilton Al Hamra Beach & Golf Resort, responded to this reviewResponded 4 weeks ago

Dear baytootee,

Thank you very much for this outstanding review of your recent family vacation at Hilton al Hamra Beach & Golf Resort!

It was a pleasure to learn what a wonderful time you and your family had
and how much you appreciated the attentive service of our colleagues.

We are already looking forward to your return on your birthday!

Kind regards,

Janine Stephani
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

We travel a reasonable amount, but this is by far the best resort we have ever been to. The main reason for this is the staff - so polite, attentive and brilliant at their job. The rooms were very large, with a balcony and spacious bathroom. The resort has a kids' club, two swimming pools, landscaped gardens, a beautiful private beach and several restaurants. We will definitely be back very soon!

Stayed: September 2018, travelled with family
Thank Adventure808782
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanineS1478, Manager at Hilton Al Hamra Beach & Golf Resort, responded to this reviewResponded 4 weeks ago

Dear Adventure808782,

Thank you very much for this brilliant review of your recent stay at Hilton al Hamra Beach & Golf Resort!

It was truly a great pleasure to learn what a wonderful holiday you spent with us and to read your kind words about our team.
At Hilton al Hamra Beach and Golf Resort we believe that hospitality is about people and their talent for creating warm and memorable encounters. I am delighted that this was your experience.Your compliments certainly will be shared with the entire team.

We are looking forward to welcoming you back soon!

Kind regards,

Janine Stephani
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2018 via mobile

Good spacious rooms.Thanks to Santosh for delivering my pizza. will return surely.There is alot to do and will stay longer when I can.Al hamra mall is close by and taxi are plenty.Can do with new furniture tho

Stayed: August 2018, travelled as a couple
Thank Cole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanineS1478, Manager at Hilton Al Hamra Beach & Golf Resort, responded to this reviewResponded September 14, 2018

Dear Cole,

Thank you for choosing to stay at Hilton al Hamra Beach & Golf Resort and for taking a moment to share your experience with us!

We are delighted to learn that you had such a fantastic time and will certainly pass your gratitude on to Santosh.
Great to hear that he made such an impact on your stay.

Also, thank you very much for your helpful observations in regards to our furniture.
Your feedback will be shared with our maintenance department so that we can bring our product back in line with the 5-star standard that we promise all of our guests.

We are looking forward to welcoming you back soon!

Kind regards,

Janine Stephani
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 13, 2018 via mobile

So I invested 175dhs for a daycation pass today. Money well spent!! Staff is superlative- especially Sai, Rolen, and Vipin. Great beverages. Amazing service. Will return. Thanks to the team. Pool a bit noisy with kids but manageable.

Stayed: September 2018, travelled solo
Thank GstSvcOfficer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanineS1478, Manager at Hilton Al Hamra Beach & Golf Resort, responded to this reviewResponded September 14, 2018

Dear GstSvcOfficer,

Thank you very much for this excellent review of your recent daycation at Hilton al Hamra Beach & Golf Resort!

It was a pleasure to learn what a wonderful time you had and how much you appreciated the attentive service of our colleagues.
I will make sure all of them will get recognized individually for their efforts.

We are already looking forward to your return!

Best regards,

Janine Stephani
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2018 via mobile

Fantastic hotel. Stayed there twice within 2 months as we loved it so much. Vamshi, Menoj and Childa are great restaurant staff, always very happy and helpful. The room was cleaned perfectly every day by Lukesh. The staff are amazing and so is the food and drink package.

Stayed: September 2018, travelled as a couple
Thank Ella x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JanineS1478, Manager at Hilton Al Hamra Beach & Golf Resort, responded to this reviewResponded September 12, 2018

Dear Ella,

Thank you very much for choosing to stay at Hilton al Hamra Beach & Golf Resort,
not only once but twice within the last couple of months!

It is always the best compliment we can get, when a guest returns.
Commitment to service and guest satisfaction are a main focus and we are delighted to hear you enjoyed your stay
and that you truly appreciate the attentive service of our team.
I will certainly share your comments with all of my colleagues.

We are already looking forward to welcoming you back in the future!

Best regards,

Janine Stephani
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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