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3,636
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Reviewed April 3, 2018

This hotel is nice and cmfortablef ortab
This hotel is nice and comfortable, has a very nice beach with all' facilities. Breakfast is a bit dull', the range of cakes poor , no salmon or Olives etcThe rooms are comfortable and clean, the staff very kind and available also at reception. The towels on the beach are very old and you must ger then back to the beach club to recover your card, I didn't like that

T

Stayed: March 2018
1  Thank mayamaya2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBrasoveanu, Hotel Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this reviewResponded April 5, 2018

Dear mayamaya2013,

Thank you very much for choosing to stay at Hilton Ras Al Khaimah Resort & Spa and for taking the time to share your feedback with TripAdvisor community.

Rest assured that I will share your comments with the relevant team, and it is with regret to see that some areas were not to your expectation. Our primary concerns are the service and quality of your experience in our hotel. We are truly grateful for the constructive feedback that you mention for each point in your review. Despite that, we are glad that our facilities and effiecient Team Members were able to impress you throughout your stay.

We look forward to welcoming you back for an all-around five-star visit!

Kind regards,

Ligia Brasoveanu
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Saurav and Uttah are the most amazing men. Everytime I stay at this hotel they are always happy to help me with my health fitness and wellbeing. These two guys are fantastic trainers who are exceptionally knowledgeable in all aspects of health, fitness and nutrition. They always create the most wonderful workouts that are punishing and yet very enjoyable and produce good results perfectly tailored to my personal needs. They are professional, polite and very helpful and always push me to my limits. They are amazing and always ensure that when I leave their resort that I am fully recharged, positive and strong in mind and body. Thank you guys for being such wonderful and amazing help in my mental and physical transformation. Youre the best!

Stayed: April 2018, travelled on business
Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBrasoveanu, Hotel Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this reviewResponded April 5, 2018

Dear Marc S,

Greetings from Hilton Ras Al Khaimah Resort & Spa!

I was thrilled to learn that you had a great stay and am most grateful for you sharing your experience with the TripAdvisor community!

It is always so rewarding for the team to receive such kind feedback and they were as delighted as I was to learn that you enjoyed your stay, particularly Saurav and Uttar with our first-class recreational facilities.

We hope to have the absolute pleasure of welcoming you back in the future to spend more time at our resort!

Kind regards,

Ligia Brasoveanu
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 2, 2018

Would recommend to stay here for individuals, couples, families, large space for all, great water access, here you have a fresh salt water with tide not like in Dubai, great services, clean water, great stuff, quiet place ... almost 1,5 hour from the Airport. If you want to spend time at UAE would recommend to stay out of Dubai or directly in Dubai when the reason is business or shopping or luxury resorts ...

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBrasoveanu, Hotel Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this reviewResponded April 5, 2018

Dear Peter B,

Greetings from Hilton Ras Al Khaimah Resort & Spa!

I am so pleased that you enjoyed our widespread surroundings and pool facilities and service is to your liking! It is lovely to hear you have found our Team Members great. Indeed, it is our goal to provide consistent and top-notch service to all our guests and it brings us immense pleasure to know that our service was up to your expectations and you felt our warm hospitality.

Once again, thank you for your time, we truly hope to welcome you back very soon at the Hilton Ras Al Khaimah Resort & Spa!

Kind regards,

Ligia Brasoveanu
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018

Stayed at the Hilton all inclusive. Fine. Great beach and the weather hot and dry. Nowhere to walk to to explore. Got the complimentary bus into small local town. Thankfully managed to get on the 12seater a couple of days of the trip . Saw current films at the shopping centre cinema. Not very many shops . Ready to come home long before last day.

Stayed: September 2017
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBrasoveanu, Hotel Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this reviewResponded April 5, 2018

Dear Janet B,

Thank you for choosing Hilton Ras Al Khaimah Resort & Spa and sharing your feedback following your stay with us.We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards and it allows us to monitor and improve the areas we may currently be falling short in.

We would have welcomed the opportunity to have your feedback during the stay as we could have taken necessary steps right on spot and ensure it is up to required level.

We do hope that nothing will hinder you from considering our hotel as we look forward to the opportunity of welcoming you back at the Hilton Ras Al Khaimah Resort & Spa, in the not so distant future and to regain your confidence in our products and services.

Kind regards,

Ligia Brasoveanu
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

Had been to Hilton for an overnight stay. good location along a long stretch of seashore. Divided into hotel rooms and villas depending upon profile of guests.
They have all inclusive packages like blue ( non alcoholic beverages) and silver (alcoholic). This gives access to most of their beach bars and restaurants. Buffet is served at the Maadrid restaurant. Dinner is definately the best of the 3 meals. Staff is polite and helpful, so are the bartenders. Hotel is close to ras al khaimah city so one can explore it if a car is available. otherwise just laze by beach or poolside sipping on ice cool drinks. kids will enjoy the beach except when its very hot. Good getaway from city life.

Stayed: March 2018, travelled solo
Thank Shyam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBrasoveanu, Hotel Manager at Hilton Ras Al Khaimah Resort & Spa, responded to this reviewResponded April 5, 2018

Dear Shyam P,

Thank you for choosing the Hilton Ras Al Khaimah Resort & Spa and for sharing your feedback in TripAdvisor community!

We are pleased you have enjoyed this visit and thank you for praising the service that was provided throughout. I will take great pleasure in sharing your kind comments with them and the entire Team.

It is indeed a delight to read that you really had a stay with us and indeed its a bonus for our effort.

Thank you once again for your feedback and I hope we will have the opportunity to welcome you back for your many more visits to Hilton Ras Al Khaimah Resort & Spa!


Kind regards,

Ligia Brasoveanu
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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