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“Great location to relax” 4 of 5 bubbles
Review of Carmelo Resort & Spa, A Hyatt Hotel

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Carmelo Resort & Spa, A Hyatt Hotel
Ranked #1 of 8 Hotels in Carmelo
Certificate of Excellence
Miami, Florida
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great location to relax”
4 of 5 bubbles Reviewed 10 February 2012

I have been to this property 3 times after going to work in Argentina. The location is by a river and near a lot of farms, rolling hills, and a short ride from the town of Carmelo. The villas are great and there is a relaxing atmosphere. My only problem with this hotel is that the food is not up to par with the rest of the facilities. The only thing I have found that is ok is breakfast and lunch items by the pool because expectations for these is not as great as a fine dinner.
I suggest you go eat at Finca Narbona instead. I believe it is owned by the same group.The only difference is that the food at Finca Narbona is very good as well as the wines, cheeses and jams that they produce.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank oreo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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811 reviews from our community

Traveller rating
    620
    134
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Deerfield, Illinois
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

Spent two days at the Carmelo Four Seasons, in between a trip from Buenos Aires to Montevideo. We took the hydrofoil from Buenos Aires to Colonia. Clean, on time and a very relaxing 1 hour trip. Upon our arrival in Colonia we stored our bags and rented a golf cart for our 2 hour self- sightseeing tour through the Old Neighborhood. A charming town that has changed very little since 1680 . We were picked up by the Four Seasons for the hour drive to Carmelo. This resort is very remote, yet very relaxing and comfortable. Mark, the manager, met us upon our arrival and welcomed us with cold and refreshing tea. Our river view bungalow was spacious and beautiful. Make sure you take time for the outdoor shower! Service was a bit uneven, both in the restaurants and maintenance staff. Spa, biking and golf were fun. Breakfast was Ok - not really up to par of other Four Seasons that we have visited. Had dinner at Narbola. Excellent food, wine and service. Very romantic and a special evening. They provided round trip transportation from the hotel. Bring a good book, enjoy the wine and sit back and relax with your special someone.

Room Tip: River view or partial river view bungalow.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sherri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Punta del Este, Uruguay
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 28 January 2012

We spent four nights at the Four Seasons in Carmelo for my 40th birthday and I can safely say it was worth every cent. We decided to go for a studio which had views over the river.

We stayed in March so the resort was quiet. By arrangement the resort also served us a private dinner in our villa for my birthday without charge! When we arrived I had an issue with the softness of the bed and asked for a replacement. Within minutes the staff were there with a different mattress. It was still too soft for me so we went back to the original mattress. There were no complaints and the bed was remade again as new.

We also got a great rate. I think it was the fourth night free but the nightly rate still worked out to over $350 USD. I like luxury but am not used to paying that much. I could get used to it though after experience the great service of the resort. The service is especially noticeable during breakfast. We had salmon each morning with 4-5 lattes. Our waiter was superb and chatted with us each day in both perfect english and spanish.

The pool is beautiful in the resort and perfect for sitting around to read a book. Most of the time we felt like the resort was ours.

One thing I would say is that the extra tours (winery, gacho riding) aren't really worth the money. Everything else about this resort though it well worth it.

I have also lived in Uruguay for the last 3 years and can without a doubt say that this is the best hotel / resort in the country.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PocitosGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home Base - Massachusetts
Level Contributor
159 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

Spent five days at the Four Seasons in Carmelo. Get ready for a rural, elegant, and relaxing setting. Not much to do but enjoy the pool, food and service here. Good news all were excellent. If you are looking to relax and disappear from the world for a while this is your place. Great Four Seasons service. Really nice room. Good food. Bring a good book and enjoy. Don't go here for night life and excitement. We had a really nice experience.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MassTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

Uruguay is one of the last best kept secret in South America. This is the felling with wich we left Four Seasons, Carmelo. The people, the place, the service, the food, all worked just fine. We were there for New Year's with another family with two children who enjoyed very much the pool, and the company of another guest children.
The fitness room is fantastic. We will definitely come back and highly recommend.
Group of 5 from Brazil.

  • Stayed January 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank camposfilho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
222 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed 15 January 2012

We spent Christmas at this resort. It was a lovely setting and we had a very nice room. We also had a nice view. The hotel is very remote, but we had many activities. The pool was large and good seating available. Also lunch by the pool was good. Our Christmas buffet was excellent. We went fishing with a guide/boat. The fishing was not very good, but we had a fun time. We also went golfing at the golf course across the street. It was a very good course; however, beware of the large birds that nest near the sand traps. If you get too close, they will attack you. We also ate lunch at the golf club house, which was good. We visited the Narbola winery and had a nice tour of the vineyard. The dinner there was the best we had the entire vacation. Fresh pasta, fresh olive oil and their own wines. We liked the Media y Media. The resort has a business center and a nice spa. We all had massages and they were wonderful. The work out facilities were good and we also used the resort provided bicycles. They do speak good English, but knowing a little Spanish helps. We were at the resort for 4 days. We flew to the private airport from Buenos Aires. I would not recommend that. The process to go from customs to the other plane took 3 hours and we had a guide helping us! The plane ride is only 30 minutes, vs. the boat shuttle that was 1 hour and a 1 hour drive to the boat. However, the added cost of the plane was not really worth it. Overall a very nice stay and I would recommend it as a side trip from Buenos Aires.

Room Tip: The air conditioners are very cold on the bottom floor. We were in a loft room which was hot upstai...
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  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cjg2901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 January 2012

Amazing resort with great details and many authentic handcrafts spread allo ver the hotel. Service is out of this world - simply the best. They were doing everything possible to make our stay simply perfect. Rooms are amazing - large and very comfortable. Yes, the terrace does need some more dusting but overall, the rooms [we booked 2 rooms] were in a great condition.

Pool area is very comfortable and the pool itself is one of the best hotel pools we ever used. Food at the pool and at the restaurant is good but not more than that. Food prices are also quite high and service is pretty slow, though - after a few days in Uruguay, I felt no one in any place there is in a hurry, so maybe it is a normal practice...

The personal service we received will definitely make me come back there.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Run13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Carmelo Resort & Spa, A Hyatt Hotel

Property: Carmelo Resort & Spa, A Hyatt Hotel
Address: Ruta 21, Km 262, Carmelo 70100, Uruguay (Formerly Four Seasons Resort Carmelo)
Phone Number:
Region: Uruguay > Colonia Department > Carmelo
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Carmelo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Carmelo Resort & Spa, A Hyatt Hotel 5*
Number of rooms: 44
Official Description (provided by the hotel):
Consistently gold-listed as Uruguay's top resort, we offer 44 bungalows and bi-level luxury suites 30 minutes by plane from Buenos Aires or 2 hours by boat. Enjoy world-class golf, wine-inspired spa treatments, and dedicated service during your stay in Carmelo, Uruguay. ... more   less 
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Also Known As:
4 Seasons Resort Carmelo
Four Seasons Resort Carmelo Hotel Carmelo
Four Seasons Hotel Carmelo
Four Seasons Carmelo
Carmelo Four Seasons

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