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“Amazing food spoiled by dreadful service ”
Review of Hai Cafe

Hai Cafe
Ranked #146 of 1,025 Restaurants in Hoi An
Certificate of Excellence
Cuisines: Vietnamese
More restaurant details
Restaurant details
Good for: Child-friendly, Local cuisine, Groups
Dining options: After-hours, Breakfast, Lunch, Dinner, Reservations
Description: oused in a traditional Hoi An shop house, along the trendy restaurant and bar strip Nguyen Thai Hoc, Hai Cafe specialises in traditional Hoi An dishes, along with its popular nightly barbecue grill served in the cafe's spacious garden courtyard.
Reviewed April 4, 2018 via mobile

We came here as we thought given they run a cooking school the food would be good and this was true. The service however was terrible. We arrived and there seemed to be confusion as to whether we could eat or not and the lady was a bit rude. Sat down and then waited ages to order a drink and then about 40 minutes to get food. When food came it was the mains and no starter and she asked us if we still wanted it! This was what we came for so we said yes. Bathrooms ran out of toilet paper and no one seemed to care or to be able to help. The food was fantastic but the service really spoiled it. There were so many employees and none were helpful. Such a shame

Thank maxtedandlily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 - 57 of 949 reviews

Reviewed April 3, 2018 via mobile

We ate here for dinner, had bbq and sides, plus dessert. The food was incredibly tasty, and there’s a broad menu to choose from. Service was awful, very unusual in Vietnam, and it would put us off going there if hungry on arrival!

Thank dgg81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

I came to this cafe three years ago and loved it then. My first visit back today and nothing has changed - the food here is fresh and sensational! Do not miss the Hoi An pancakes - they will blow your hair back they are this good! It won’t be the last time I visit during this trip!

Thank RoxyGirlPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 3, 2018

Consideing that it is located right in the middle of the old town and in a busy street, this cafe is well priced and coffee is great. Sit down at the veranda and just do some people watching.

Thank JSydAUSTRALIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

We visited this restaurant last night around 6pm just before it got busy.If you change your luck after 1930 you might struggle to get a table so I would recommend booking in advance
The drinks are very competitively priced and the food is superb. I had the mixed meat bbq which was excellent with a local salad this was the highest quality
My wife had a bbq chicken and that was just as good,my daughter had battered chicken and once again this was spot on
The menu is very comprehensive and I would strongly recommend you visit here

Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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