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Reviewed March 31, 2018 via mobile

Fabulous place - very quite and staff are amazing. Prices are a little higher than some but well worth it. We didn’t stay at the resort but went for the massage. They came to pick us up at no charge but due to a family members disabilities couldn’t go on the back of the mopeds - but they organised a taxi and refunded us the price. Really relaxing and well practiced staff.

Stayed: April 2018
Thank Gina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHeavenResort, Manager at Green Heaven Resort & Spa, responded to this reviewResponded April 10, 2018

Dear Gina B,

Thank you for your review regarding your experience at Green Heaven Spa. We are very glad to know you have enjoyed your massage at our Spa. We have shared your comment to our staffs and it will give us motivation to improve our service better.

We hope to welcome you back to our resort again in the future.

Thank you and God bless,
Manager of Green Heaven Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

Very good value for money! Will be back! Great service fitted us in without any fuss!
Very friendly and helpful. Would recommend this place to anyone looking for a good massage! More than happy to accomodate!

Stayed: March 2018, travelled solo
Thank steve h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHeavenResort, Manager at Green Heaven Resort & Spa, responded to this reviewResponded April 10, 2018

Dear steve h,

Thank you for your review regarding your stay at Green Heaven Resort & Spa. We are very glad to know you have enjoyed your massage at our Spa. We have shared your comment to our staffs and it will give us motivation to improve our service better.

We hope to welcome you back to our resort again in the future.

Thank you and God bless,
Manager of Green Heaven Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 29, 2018

1. Location of hotel: very good!
It is only 5 minutes from hotel to the fantastic old town of Hoi An.
It is 6 minutes to reach to the famous Japanese Bridge from the hotel.
We could go everywhere in sightseeing points of old town on foot from the hotel.
We enjoyed the wonderful view of old town when we walk along Tu Bon river just go out of the hotel.

2. We can recommend hotel restaurant.
We ate this restaurant 4 times at every dinner.
All staffs were very kind and talked to us with nice smiles.
We enjoyed these time because the dishes were delicious and quite good circumstances for us.
We loved the buffet of breakfast in hotel.
There were quite many menu including Vietnam food and also

3. We stayed at superior room. The room has free mineral water every day and a hot-water heater, The room is very clean and we satisfied the hotel life for 5 days.

4. We requested the transfer coach from airport to the hotel round trip. We felt uneasy about transportation. The hotel meeting staff welcomed the airport surely and we felt relax when we arrived.
Totally we could enjoy the travelling very much to stay this hotel.
We are appreciating all staffs of this hotel.

Room Tip: I think it better to ask to stay the room with nice view specially when you reserve.
  • Stayed: February 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank noboruhojo09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHeavenResort, Manager at Green Heaven Resort & Spa, responded to this reviewResponded April 10, 2018

Dear noboruhojo09,

We would like to thank you very much for sharing with us your feedback regarding your stay at Green Heaven Resort & Spa.
I shared your comments with our team.

I am glad to see that you enjoyed your experience with us and I am sure that this feedback served as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back in the near future.

Thank you and God bless
Manager of Green Heaven Resort & Spa


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Reviewed March 28, 2018 via mobile

So glad we booked this hotel, it was a peaceful oasis in what is now a very hectic Hoi Ann, the staff were lovely and the food was great. I'll definitely stay here again, my only compliant would be there is a giant fish kept in the tiniest tank I've seen, be great if they moved him into one of their ponds so he has room to move at least, I found it really upsetting everytime I passed him in their hall. Aside from that though a wonderful hotel to stay in!

Stayed: March 2018, travelled with family
Thank allyjam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHeavenResort, Manager at Green Heaven Resort & Spa, responded to this reviewResponded March 30, 2018

Dear allyjam,

Thank you for giving us your positive review. We are glad to see you have enjoyed your stay at our resort. We have many fish tank in our resort and for each tank there is different type of fish. For the fish that you saw at our resort, he likes to stay alone and he has been staying in that tank for a few years since young so he doesn't want us to bring him to another tank.

We are looking forward to welcome you at our resort in a next trip.

Thank you and God bless,
Manager of Green Heaven Resort & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 25, 2018

The positives to this hotel were the distance to the old town, the helpfulness of the staff, size of our room, pool, spa was lovely, added extras such as massages and complimentary drinks for any inconveniences.
There were however negatives. The room we booked was in the middle of a construction zone and not what we expected. Staff graciously however moved us twice to ensure our happiness, however even our last room had a loud noise overnight which was drowned out if you left the air con on. We also felt the hotel really should hv let us know of renovations prior to arrival, as we probably would have stayed elsewhere.
Management were very helpful, great transfers, free complimentary bus to awesome beach. So for us both positive and negative, but honestly the staff at reception were lovely. We even got money back for our room changes which was appreciated !

Stayed: March 2018
1  Thank MJRAust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GreenHeavenResort, Manager at Green Heaven Resort & Spa, responded to this reviewResponded March 29, 2018

Dear MJRAust,

Thank you for your feedback to our resort. We are so sorry for causing you any inconvenient. On the day you arrived at our resort, there was something wrong with our water system, it just happened just before you came a few hours, therefore we could not tell you in advance. We are so sorry about this. Our staffs are always do their works from the bottom of their hearts so they really want you to have a great holidays in Hoi An and especially at our resort.

We hope you have enjoyed our services and hope you will understand us. We really want to welcome you back to our resort again in the future, we promise in your next trip you will be satisfied with our resort.

Thank you and God bless,
Manager of Green Heaven Resort & Spa

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