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All reviews old town building work lovely garden setting french style hidden beach shuttle bus dingo deli minute massage free bicycles front office staff egg station enjoyed our stay special thanks this lovely hotel half way airport pick easy ride
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Reviewed April 3, 2018 via mobile

I would recommend this hotel to anyone, is a small hotel with everything u need. Comfortable rooms, nice pool, good breakfast choice and most importantly is their attentive staff.
They provide free shutter bus to old town or u can borrow a bicycle from the hotel. Oh ya, and they can understand English well.

Stayed: April 2018, travelled with friends
3  Thank Andy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenPalace311, Người quản lý at Hoi An Garden Palace & Spa, responded to this reviewResponded 1 week ago

Dear Andy,

Thank you very much for your stay recently and sharing a nice review.

Our priority is to make the guest most happy and comfortable is our mission.

Once again, thank you very much for spending your holiday at Hoian Garden Palace and we look forwards to welcoming you all back.

With best regards
Lan Phuong
Division Operation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

I can’t praise this hotel enough. Albeit a mile from the centre of Hoi An a regular free bus or bicycle from the hotel deals with that issue. The hotel itself is relatively small and quite intimate with a beautiful pool and riyad style courtyard area. The staff are very welcoming and chatty and attend to all your needs. Nothing is too much trouble for them. The bus will also take you 10 minutes down the road to a fantastic clean beach and use of a bar and restaurant with free sunbed and umbrella. Special mention to My, Huygens and Thu who really looked after our group.

Stayed: April 2018, travelled as a couple
7  Thank DickieT123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenPalace311, Người quản lý at Hoi An Garden Palace & Spa, responded to this reviewResponded 1 week ago

Dear Dickie,

Thank you very much for your stay recently and sharing a nice review.

Our priority is to make the guest most happy and comfortable is our mission.

Once again, thank you very much for spending your holiday at Hoian Garden Palace and we look forwards to welcoming you all back.

With best regards
Lan Phuong
Division Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

We had a great stay in this peaceful Oasis. The rooms are large and clean. The pool area is very pretty and a lovely pool.

The staff are exceptional with a lovely welcome and great service. My and Huygen in particular were very helpful and lovely.

Good location between the town and beach with regular shuttles. A nice private area at the beach with good food, sunbeds and shade.

Stayed: April 2018, travelled as a couple
3  Thank Julian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenPalace311, Người quản lý at Hoi An Garden Palace & Spa, responded to this reviewResponded 1 week ago

Dear Julian,

Thank you very much for your stay recently and sharing a nice review.

Our priority is to make the guest most happy and comfortable is our mission.

Once again, thank you very much for spending your holiday at Hoian Garden Palace and we look forwards to welcoming you all back.

With best regards
Lan Phuong
Division Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 31, 2018

My wife and i stayed here for fifteen nights and loved every minute of it .
We had a suite overlooking the pool that was a good size and very clean.
A good selection at breakfast to suit all nationalities.
Although there was building work next door it did not bother me and the staff did their best to keep things in order even though it was beyond their control.
We booked an airport pick up and a car to take us to Hue through the hotel and had no problems.
All of the staff were excellent and i would not hesitate to stay there again.

Stayed: March 2018
7  Thank standhill1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 16, 2018 via mobile

Had a 4 night stay here when we arrived in Hoi An. Reception staff were very friendly, the room was spacious and comfortable. Only thing is there is no door on the bathroom, there is a shower curtain separating the bath from the toilet. The toilet has a frosted door but is open at the top. So you have to be very comfortable with who you are sharing with. The hotel has lovely grounds and pool. The breakfast was great. The only downside was there was building work happening behind our room and at the side of the pool. The builders started at 7am till 5pm. There was a lot of dust at the poolside. It was such a shame and not the hotels fault. If i was to come to Hoi An i would stay at this hotel again, by that time the building work should be finished.

Stayed: March 2018, travelled with friends
9  Thank Clair K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GardenPalace311, Người quản lý at Hoi An Garden Palace & Spa, responded to this reviewResponded 1 week ago

Dear Titanio,

Thank you very much for spending your holiday at Hoian Garden Palace and we look forwards to welcoming you all back.

With best regards
Lan Phuong
Division Operation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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