We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor-ok”

Suzana Restaurant & Bar
Ranked #24 of 104 Restaurants in Aqaba
Cuisines: Mediterranean, Seafood
Restaurant details
Reviewed April 4, 2018 via mobile

Generally speaking the food was ok but the service (apart from one waiter) was very poot indeed. They had warned us that there would be a waiting time and got our drinks fairly promptly. The 'scallops gratin' starter was not a gratin at all and was more like melted cheese. As any scallop lover would know, this completely overpowered the dish. This made us think that the chef had no idea what gratin is. Whilst some people were still eating their starters, the main courses arrived (even for those people who were still eating their starters!). From this, one can only assume that there is little communication between the chef and the waiting on team. This mean that some main courses sat being warmed, therefore becoming overcooked. One of these dishes was the 'teriyaki tuna steak'. A knife wouldn't go through the tuna, the vegetables were uncooked and the teriyaki sauce certainly wasn't made from scratch. Surely the chef should know that a tuna steak can't sit being warmed?! The 1st waiter to address the problem didn't understand what was wrong. Thankfully the main waiter can over, apologised and we shared dishes instead of ordering more. They obviously didn't put this on the final bill and they did provide our whole party a drink by way of an apology. There seemed to be one member of staff who actually knee what he was doing. We were not the only table with these problems that evening. Several people had made complaints. It is a shame as the majority of the food was ok and the mixed seafood grill was good but the timings were all wrong and the perhaps some training in the basics is required.

Thank Neina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (113)
Traveller rating
Traveller type
Time of year
Language

9 - 13 of 113 reviews

Reviewed March 15, 2018 via mobile

Beauty view to the Yates port, good service , affordable happy hours , no taste Piña Colada , very small size chicken wings but very tasty , pizza very tasty and thin dough . Very good place

Thank Alberto Felipe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 14, 2018

Very good location especially the outdoor area located close to sea. the restaurant is serving Arabic traditional food alongside with western food. The staff is friendly, food is good but not outstanding. Portions are large and Arabian traditional food is the one one that won me

    • Value
    • Service
    • Food
Thank Cristina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 8, 2018 via mobile

The best restaurant in Aqaba that we had opportunity to eat. Very funny waiters and sea food was delicious. I recommend pasta with shrimps and catch of the day fish. Best regards for the main waiter!(remember that not only Russian people eat here ).

Thank Marcin Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 7, 2017

the food are very good for sea food, and they have others options to eat, the outdoor setting area quite and romantic at red sea, it is nice at summer time for sure, staff are friendly and good serves. i recommend this restaurant to everyone.

    • Value
    • Service
    • Food
Thank SAMDAR71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Suzana Restaurant & Bar also viewed

Aqaba, Al Aqabah Governorate
Aqaba, Al Aqabah Governorate
 
Aqaba, Al Aqabah Governorate
Aqaba, Al Aqabah Governorate
 
Aqaba, Al Aqabah Governorate
Aqaba, Al Aqabah Governorate
 

Been to Suzana Restaurant & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing