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Reviewed June 12, 2016

Asadaya is a splendid ryokan in the best tradition! This was our second trip to Japan and we try to spend at least one night per trip in a Ryokan. The service is splendid, there is good comunication in English (our fault we could not speak Japanese, but it is great to be able to communicate.)
All the staff is extremelly courteous, the lady owner is present at all times. The food is unforgetable and the room perfect for a great night of sleep.
An unforgetable ryokan.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank andrecs_rio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASADAYA_Ltd, オーナー at Asadaya, responded to this reviewResponded June 13, 2016

Thank you for staying at Asadaya.Thank you for the gracious and generous comment. We are glad to know that you enjoyed your stay. We just became MICHELIN starred Ryokan last week. There are only 3 ryokans in Japan who is "STARRED" and more than "Top class comfort" evaluated. Its such an honored. We will continnue our efforts to serve a heart-string-touching food with warm hospitality. We all are looking forward to serving you again. Muito Obrigado!

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Reviewed May 25, 2016

This was the second of three ryokans we stayed at and it suffers, I think, because we stayed at the spectacular Gora Kadan in the mountains of Hakone before coming here. Asadaya is in the middle of the city, crowded with street traffic and no beautiful views and gardens. There is no outdoor onsen like the other two ryokans, a major negative. However, the service is wonderful and gracious and I came to truly appreciate coming back to the ryokan after a day of sightseeing. First you are directed to a waiting room and offered tea and a sweet at a low table while the registration process takes place. The room is large and for westerners the height of the bed on the tatami mats is good because they add additional pads. The food (kaiseki dinners and breakfast) is elaborate and very good although I did not enjoy the second dinner (beef shabu shabu) because I was really liking the elaborate fish, shell food and tofu offerings whereas Tom was finding it a little too Japanese for his taste (doesn't like all fish like I do, thinks tofu is a waste of stomach space, and doesn't care of savory dishes like pickled sour plum) so the beef was very welcomed by him. They even went out and purchased high fiber breakfast cereal for him at our request. The attendants were always there to meet our every request. Unlike the other two onsen, you had to schedule a bath here because they only have one deep soaking tub.

Room tip: Very small (only four rooms) and I never saw any of the others.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank cyssf2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 16, 2016

The TripAdvisor ranking for this hotel is ridiculous. Asadaya is quite simply one of the best hotel experiences you could have anywhere in the world. Yes, it is expensive but the price includes a 10 course kaiseki meal, a marvelous breakfast, a private onsen and, most importantly, the best personalised service you could ever imagine.

Quintessential Japan.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
5  Thank robert_cumming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qta_Asada, オーナー at Asadaya, responded to this reviewResponded March 14, 2017

Thank you very much for taking your time to share a review of your experience. It is wonderful to finish my day by reading your impressive review. We are so appreciate that you noticed what we care the most...personalized service. We used to have 37 rooms at same location with reasonable price but 40 years ago, we rebuilt it into 4 rooms luxury style in order to provide personalized service. Everything we asked during your stay such as food like/dislike, pillow choice, Yukata robe size are keeped as a repeaters record, so at your next visit, you won't have to tell us all over again. We all look forward to welcoming you back on your next visit to Japan.Thank you very much for staying at Asadaya. Thank you very much for your wonderful review. Reading your review made my heartstring shake.
Qta Asada 16th generation owner of Asadaya

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Reviewed July 21, 2015 via mobile

I've been to Ryokans before - you must like this type of stay or else you're in for a suprise- they treat you very well with no detail spared-
Don't expect beds - your futon or you can request a mattress , is made up at night- the food is delicious and expect at least an hour or two in a dining experience- you never run into other guests so you always feel like the whole place belongs to you- some English and there is wifi .

Date of stay: July 2015
Trip type: Travelled with friends
1  Thank TorontoFanula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 5, 2015

Let me preface by saying that we stayed here a few years ago, and I didn't realize I have not written a review!

We came to Asadaya on a recommendation from a colleague. We were here in March, and it was very cold and snowing. The staff was superb, making sure that we were able to eat breakfast/dinner in different rooms. They were also very good at having us move around so we never actually saw any of the other guests - I don't know how they do it, but it was nice to feel very secluded from everything. We had a traditional room with a view of a small pretty Japanese garden outside. Meals were very good. We visited the local fish market that the chef buys his food at every day, it was a nice tour for us, even after Tsukiji. The staff at the hotel were very perceptive about our needs and the local weather, and offered rain boots for us with little warmers inside which we used to walk around the snowy, wet weather. Lovely town to visit as well.

Date of stay: March 2014
  • Trip type: Travelled as a couple
    • Location
    • Service
4  Thank NYCtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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