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Reviewed August 22, 2016 via mobile

Unless you intend to smoke in the room ask at check in for a non-smoking room. We walked in to our initial room and...well...were overwhelmed with a smell of disgust. Not to think we are a couple of prudes, one of us smokes. And even he was overwhelmed by the nauseous smell pervading everything. We were (thankfully and politely) moved from 615 to 306. Of course in the process we sacrificed a double bed for a twin :-). The rooms are relatively small, that is relative to American budget hotel rooms but I imagine par for the course in Japan. The front desk staff are very polite and accommodating. They will agreeably call a taxi for you as quickly at six in the morning as two in the afternoon.

Overall the hotel is run down, worn and smelly. Were it not for the gracious staff I would rate the hotel one dot. In fact, if TripAdvisor allowed I'd rate the staff five dots and the facilities one dot.

Date of stay: August 2016
Trip type: Travelled with friends
Thank samir b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 6, 2018 via mobile
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Date of stay: November 2018
Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pioneer815740, 支配人 at Sentia Hotel Naito, responded to this reviewResponded 3 weeks ago
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Reviewed January 22, 2018 via mobile
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Date of stay: January 2018
Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ueda k, 支配人 at Sentia Hotel Naito, responded to this reviewResponded September 17, 2018
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Reviewed May 5, 2017 via mobile
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Date of stay: May 2017
Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2017
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Date of stay: March 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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