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Reviews (1,049)
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All reviewswest wingfree shuttlethe busgift shopaeon mallnext morningevery half hourjapanese standardsthe room was nicebus servicemorning flightearly departurestayed for one nightbreakfast was includedconvenience storeminute ridebit dated
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Reviewed April 30, 2012

This place was quite near from Narita airport. As we had our flight quite early in the morning, we selected this place. It is a free bus to reach there. The receptionist were kind and very professional. It seems like an international hotel. Rooms perfects, occidental style, quite big. You can even see airplanes landing!

  • Stayed: April 2012, travelled with friends
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2  Thank Jator-C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 27, 2012

I have stayed at this location several times. The first two times, it was operated under the Holiday Inn umbrella. Since the change of ownership, I personally believe, this hotel has actually improved! I have never had a bad experience at this location. It is the epitome of efficiency. Quiet rooms, that are enormous by Japanese standards. The shuttle service is quick, and has multiple runs. This hotel is my temporary home, whenever I land in Narita.

Room Tip: I have had many different rooms, and they all have a similar feel and layout. I have no advice to offer when booking. They will take care of you, as the Japanese are famous for...
  • Stayed: October 2011, travelled solo
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3  Thank Adrenalinejunkie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 20, 2012

We booked this hotel because we had expected we could walk to the airport. The airport was just opposite however it would take us around 20-30 minutes for walking to the terminal. Too far for walking as we had big baggage. Finally we took Taxi as there was no shuttle bus at the time. it cost around Yen.1000.

We had booked the hotel with a cheap deal. The room was not too small. It looked quite old however it was clean.

  • Stayed: April 2012, travelled as a couple
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1  Thank Yong M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 20, 2012

This hotel provide shuttle buses to airport, AEON Mall, and Narita st.

The staff are very nice and helpful, they gave us all info we needed: flight, tour around narita city etc. We got a big room which is very nice (664). Like many other hotels in Japan, they don't have wifi, so if you need internet access, you should bring your own PC. They have LAN cable in every room.

This hotel is far from city center, so make sure you stay here only in your last day before you go back home :)

I gave high rating for location because it's near to airport and we had en early flight, it helped us a lot!

Room Tip: This hotel is far from city center, so make sure you stay here only in your last day before you go back home :)
  • Stayed: April 2012, travelled with family
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1  Thank klatuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 17, 2012

I had an early flight to catch so i needed a hotel close to the airport. The hotel is 30 minutes away from the terminals using the free shuttle bus. I made a reservation prior to 3 weeks before getting here yet i was give a double room for myself. For 6300 yen a night i wont complain. I choosed a deluxe room in the more modern more expensive west wing.

The staff speaks english but the level seemed to differ between the members.

The room is quite big. A nice 42 inch TV, dont remember if there were english channels. Free internet, ask for a cable at the front desk.

Bathroom is clean and you get a japanese super toilet and basic amenities.

Even though this is pretty much next to the runway you won't hear much of the planes landing or taking off. The bed is comfortable and will give you a good nights sleep.

There is also a circle bus going to Aeon Shopping Center, 200yen.
Good idea to buy breakfast since the hotel restaurant begins serving breakfast 07:00 as earliest or to have dinner.

In the evening the hotel restaurant has a buffet, one ordinary 2000 yen one and one crazy expensive 4000 yen seafood one.

Now for the bad part. I wanted a non-smoking room and this is a non-smoking room, the whole corridor is. But it seems that the ventilationsystem is pumping in smoke from elsewhere. You also can feel the in the walls too so perhaps this has been a smoking room earlier.
If you are sensitive to smoke this is gonna be a problem.
Because of this the hotel only gets 3 instead of 4.

The earliest bus for the airport leaves 06:30 and arrives at the airport 20-30 mins later.
I cannot remember which terminal it gets to first.
A taxi costs 1600 yen and is faster. The international check in desks do not open until 07:00ish though, the queues will have grown larger at this time.

  • Stayed: April 2012, travelled solo
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Thank JohnDSwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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