This ryokan was booked for us as a part of a holiday package. We arrived at 11.30am but check in was 3.00pm. The staff were happy to see us, took our baggage and gave us suggestions where to go for lunch and where to go and visit. At check in you're given a complimentary drink and a comprehensive chat on how the ryokan works. There is also a delightful young lady from Poland who spoke good English and Japanese so language was never a problem. Rooms were very spacious. Facilities were excellent. Bathroom was the best. Food, although traditional Japanese was of a very high standard. Overall the service, and staff courtesy was excellent. The hotel may be expensive, but worth every penny. Thank you Gora Tensui for a memorable stay.
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- Also Known As:
- Gora Tensui Hakone Machi