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“Good location, nice staff, all in all a decent hotel”

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Hotel JAL City Naha
Ranked #10 of 111 Hotels / Ryokan in Naha
Certificate of Excellence
Reviewed 5 October 2008

We did not rent a car, so having a location that we could access public transportation easily was important to us. We rode the monorail from the airport then walked 10 minutes from the monorail to the hotel. The Hotel was clean and had the expected amenities. I thought the room was small until I experienced other hotels in Japan. It was for Japan a pretty good size room. This was a sudden trip that my mother-in-law decided to arrange. None of us speaks Japanese and with only 3 months notice of the trip, working, full time, and building a new house none of us had a chance to take a crash course in Japanese. Contrary to some people's reasurrance to us, LOL....not everyone in Japan speaks English and there is not more English in Okinawa. We experienced a language barrier of course. This Hotel must be usually booked by people who speak Japanese because no one at the front desk during the 5 days we were there spoke English, but they were extremely helpful and patient with us anyway. Somehow with pantomine, pointing at maps, the few words of English they knew and the few words of Japanese my husband remembered from after school classes and a few college courses we managed to get good directions and advise from the staff. There was a young bell man that seemed to know more English than the rest. The staff always went the extra mile to help us. The beds were comfortable and clean. There was a wonderful market across from the hotel where we went everyday. We could get to the monorail easily then from there to the Naha Bus Terminal. Beware in Naha, most places do not open before 10:00am. That was a surprise to me. This hotel does not have room service. If you need breakfast before 10:00 am, you will need to buy it before you go to sleep in the evening or go to eat at the McDonald's that opens at 6:00 am. The market and the Department store have a lot of great food that you can put in the little frig in your room.

  • Stayed: September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
6  Thank kanikani2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 - 94 of 1,315 reviews

Reviewed 6 March 2007

This hotel was brand new when we arrived in October 2006. It is a perfect blend of Asian tranquility and mod cons. Nothing over the top, but a great retreat in the centre of Naha, excellently positioned on the main street with helpful staff and good service. Would recommend this hotel to anyone.

Stayed: October 2006
3  Thank Kats88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Room Tip: 一切均好無特別建議,Good hotel
  • Stayed: September 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank chaocc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルJALCITY那覇, Front Office Manager at Hotel JAL City Naha, responded to this reviewResponded 4 days ago

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Reviewed 1 week ago
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  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank szuchih2017
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ホテルJALCITY那覇, Front Office Manager at Hotel JAL City Naha, responded to this reviewResponded 5 days ago

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Reviewed 2 weeks ago via mobile
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Stayed: September 2017, travelled on business
Thank 882masakiy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルJALCITY那覇, Manager at Hotel JAL City Naha, responded to this reviewResponded 6 days ago
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Report response as inappropriate
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Reviewed 2 weeks ago via mobile
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Stayed: September 2017, travelled on business
1  Thank Max H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ホテルJALCITY那覇, Manager at Hotel JAL City Naha, responded to this reviewResponded 1 week ago
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Reviewed 3 weeks ago via mobile
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Stayed: August 2017, travelled with family
Thank ちあき97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel JAL City Naha

Address: 1-3-70 Makishi, Naha 900-0013, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Naha
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#6 Family Hotel in Naha
#6 Business Hotel in Naha
#11 Romantic Hotel in Naha
Price Range: $124 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel JAL City Naha 3.5*
Number of rooms: 304
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Also Known As:
Hotel JAL City Naha Okinawa Prefecture

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