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Bridge
Victoria, Canada

Great Visit

5.0 of 5 bubblesReviewed Jun 26, 2019via mobile
My wife and my kids stayed at the Metropolitan Morioka New Wing Hotel. We had the breakfast buffet plan and breakfast was really good. The room was great and the staff was really nice and friendly. We have stayed several times at the hotel and it is always amazing.
Date of stay: June 2019
Trip type: Travelled with family
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Reviews (189)
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2 - 7 of 189 reviews
Reviewed April 16, 2019

For those who didn't do their homework, DO NOT mix up Hotel Metropolitan Morioka (Main Building) and Hotel Metropolitan Morioka New Wing. Although under the same management, the two hotels are separated by a junction and a few minutes walk. The former is attached to Morioka station, while the latter is some 300m away by the river, no sheltered walk way. It's one bus stop away from Morioka station, the nearest bus stop is Asahibashi, but most patrons will just walk from Morioka station, it's probably faster even with luggage (barrier free). By the way, most of the city's attractions are actually across the river, and thus closer to the New Wing rather than Morioka station, they are well within walking distance.
Technically, I was allowed to check-in as early as 2pm, this is considered very early by any standard, not just in Japan, typically most hotel chains only allow check-in from 3pm or 4pm onwards. My room was a standard twin room, furniture are a little dated, but in general the room is well-maintained, and quite spacious by Japanese standard, offers a good view of Morioka station too, albeit diagonally. The hotel doesn't offer any complimentary bottled water, but you can grab them from vending machines located at the carpark level of the hotel (B1), or convenience store at Morioka station, or from MaxValu supermarket a further 500m walk away. Chargeable beverages (including mineral water) are also available inside in-room fridge, but they naturally cost a little more. Ice machine is located beside the lift, on every floor I suppose. My room comes with a 40" Mitsubishi LCD, a Sharp humidifier, Daikin air-conditioning system, in-room safe, as well as general appliances such as kettle, hairdryer etc. Wi-Fi connection was good even though it's a shared connection, and there are plenty power sockets. My bed is a Simmons Beauty Rest with two pillows, one a memory pillow, the other a soft pillow, it is obvious the hotel has a good emphasis on clients' comfort.
One little thing that fascinates me is the room key, it's not any magnetic card, the attached keychain is made of cast iron, known as Nanbu Tekki in Morioka, and is a local signature product. You place the whole bunch of key on the key rest to initiate the room's electricity supply, very unique! I felt like keeping it as a memorabilia (just kidding), but anyway, miniature cast iron souvenirs are available for sale at hotel lobby, but if you are keen on actual Nanbu Tekki products, you can find them in some souvenir shops inside Morioka station, or enquire from the Tourist Information Center there, who will be able to advise you on the well-known shops within the city or probably arrange for a factory visit.
Breakfast was at Giovanni (L2), who serves a good range of buffet breakfast that includes both Western and Japanese cuisines, plenty variety of juices and jam, and yummy ice cream for dessert. One thing I can't understand is that they didn't include Morioka's signature noodles, I suppose that's probably because Giovanni is basically a western style restaurant after all, and visitors to Morioka are spoilt for choices all around Morioka station anyway.
To conclude this review, I'll leave a statement like Arnie did in Terminator... I'll be back!

Room tip: If you are looking for good view, trying asking one facing Mount Iwate, especially during winter.
Date of stay: March 2019
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
3  Thank fairysky
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 24, 2018

I made the reservation less than 20 hours before check in. The reservation link clearly stated there were two rooms available at that price. We got to the hotel an hour before check in and was told the room wasn't ready which, I'm sorry but really.....hard to believe. I know rules are rules in Japan but it's the little things like this that make traveling either a pain or comfortable and this insistence on adhering to check in at 2pm at all cost made for an unpleasant experience.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Indigo_Scott
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 5, 2018 via mobile

You will get 5 star services at this 4 star rated hotel. Near the train station with most excellent service and breakfast which includes many Japanese and western favourites like miso soup and omelette. The Japanese room is one to reserve over here!

Date of stay: March 2018
Trip type: Travelled on business
Thank SVRBlackBookAsia
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 29, 2018

The Hotel Metropolitan New Wing is slightly further about 5-6 mins walk from JR Morioka station compare to the Hotel Metropolitan Main which is just right next to the station east exit. Hotel room is clean n comfy. The hotel front desk staffs are helpful n friendly. The Morioka loop-bus stop is just around 15-20 metres away from the hotel entrance.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank SengJoe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 20, 2018

The hotel is only a few minutes' walk from the JR station though not as convenient as the "old" Metropolitan Hotel which is located just next to the station. Though the hotel is called "New Wing", it can be easily found that many areas and facilities of the hotel are not new at all. Room size is ok and the selection at breakfast is adequate. In fact, as there were not too many visitors during our stay, we found that the breakfast area was quite relaxing as the environment was not noisy and busy. Thanks for the help of the concierge who helped us to courier our baggage to Sendai as we had to travel to other areas before we travelled to Sendai a few days later.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank HK C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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