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1 - 6 of 84 reviews
Reviewed May 11, 2017

Nice and a little bit bigger room than in many Japanese business hotels, unfortunately the bathroom is only a plastic "unittobasu". Full Japanse breakfast with some western stuff, too. Near enough to the station and easy to find.

Date of stay: April 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Elina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 14, 2017

My fiancee and I stayed here a few nights while visiting Sendai and found the hotel to be of great value. Excellent location and includes a free breakfast that has a nice selection of Western and Japanese options. It is conveniently located a few minutes walk from Sendai Station and easy walking distance to several shopping districts in Sendai. Subway can be taken to reach the various sight seeing destinations within Sendai as well.
Rooms are average-sized for Japan. Nothing fancy but is perfect if you're using the location to just sleep at night. Overall a great experience for what we needed and will be back on our next trip to Sendai.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Carwrecked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 24, 2016

The hotel was about 8 minutes walk from sendai station. However, it was difficult to find the hotel at first. The staff were friendly but did not speak much English. The room was comfortable and clean. There was a small kettle in the room. The airconditiion in the room was perfect.The toilet was traditional japanese style but it had a washlet. Breakfast did not have much varities. There was a microwave in the lobby and also a coffee machine which was very convenient. Umbrellas were available in the lobby for free in case of rain.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank MiroChocolate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
グリーンマーク, アシスタントマネージャー at Hotel Green Mark, responded to this reviewResponded January 7, 2017
Google Translation

この度は当ホテルをご利用頂きまして誠にありがとうございました。
当ホテルは仙台駅より徒歩7分程となりビジネス・観光の拠点として
お客様にご好評頂いております。
スタッフに於きましては英語を話せる者があまりいない為、お客様にご迷惑を
お掛けし申し訳ございませんでした。
より一層努めさせて頂き、お客様に快適にお過ごし頂けるホテルを目指して参ります。
今回はお忙しい中、貴重なご意見をありがとうございました。
次回、仙台にお越しの際は是非また当ホテルをご利用下さいませ。
スタッフ一同心よりお待ち致しております。

ホテルグリーンマーク
アシスタントマネージャー 齋藤 亨

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2016

Everything was great, bathroom was tiny though, too tiny, the beds could of been configured a bit better, we had 2 and a sofa bed, which was down other end of room, so you had to walk past beds to get to the sofa if you wanted to sit, very cramped room. Other than that, free laundry. Great thanks.

Date of stay: November 2016
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Grant S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
グリーンマーク, アシスタントマネージャー at Hotel Green Mark, responded to this reviewResponded November 12, 2016
Google Translation

この度は当ホテルをご利用頂きまして誠にありがとうございました
客室に於きましてはご不便をお掛けし申し訳ございませんでした。
設備面でございますので早急の改善は難しいのですが料金を含め、
接客・朝食・清掃等サービスに努めさせて頂きますので何卒、ご容赦下さいませ。
今後もお客様に快適にお過ごし頂けるサービスを提供出来ますよう
スタッフ一同努めて参ります。
今回はお忙しい中、貴重なご意見をありがとうございました。
次回、仙台にお越しの際は是非また当ホテルをご利用下さいませ。
スタッフ一同心よりお待ち致しております

ホテルグリーンマーク
アシスタントマネージャー 齋藤 亨

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2016

It is not a new hotel but all facilities are fine, very clean. The staff do not communicate in English well but enough to arrange basic things for you while you are there. The best thing for this hotel is the location. It is so close to the morning market where you can get bargain things. 10 minutes to walk to Sendai Station is perfect.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Thoswan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
グリーンマーク, フロント オフィス マネージャー at Hotel Green Mark, responded to this reviewResponded November 11, 2016
Google Translation

この度は当ホテルをご利用頂きまして誠にありがとうございました。
客室に於きましてご満足頂けず申し訳ございませんでした。
ご滞在中、英語がうまく話すことが出来ずご不便をお掛けしたことをお詫び申し上げます。
スタッフは現在外国籍のお客さまが増えててまいりましたので語学の勉強を行いコミュニケーションを図れるように努力してまいります。
今回はお忙しい中、貴重なご意見をありがとうございました。
次回、仙台にお越しの際は是非また当ホテルをご利用下さいませ。
スタッフ一同心よりお待ち致しております。

ホテルグリーンマーク
アシスタントマネージャー 齋藤 亨

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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