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“think about staying somewhere else” 2 of 5 bubbles
Review of Tien-Shan City Hotel

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Tien-Shan City Hotel
Ranked #26 of 69 Hotels in Almaty
cardiff
Level Contributor
242 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“think about staying somewhere else”
2 of 5 bubbles Reviewed 31 July 2011

Everybody at the hotel was very helpful or wanted to be but few spoke any English and I only have a small (very small amount of Russian)

there was no tea or coffee making in the rooms if you wanted tea or coffee you had to get it via reception; as soon as someone could be found who spoke English

I ate in hotel restaurant once. I rate the food 2/5. a number of good cafes/restaurants within 5-10 minute walk

breakfast was an interesting mix and mainly Russian based but the omlettes are good except that they don't do ham and cheese only ham or cheese

The room was cleaned everyday and the bed was made up with fresh linen. The bathroom was clean with clean towels except the hot water only ever got around luke warm at best

Only Russian and kazak on the tv. there were 60+ channels but even the news channels, CNN and sports channels ESPN were overdubbed

Room Tip: there are no views, ask for rooms off the main road avoid the noise of early morning trams
See more room tips
  • Stayed July 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank lightupthedarkness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 reviews from our community

Traveller rating
    10
    17
    15
    3
    3
See reviews for
2
1
3
40
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Dublin
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 bubbles Reviewed 5 February 2009

The hotel charges are very expensive for what you get. I arrived early in morning at 10.00am and was charged 50 percent for the time between 10 and 3pm normal check in time despite the fact that the hotel was empty. The hotel itself is very expensive. Staff have no or very limited English, rooms are quite basic and you can forget about cheap internet connection. Food is ok. Taxi from the hotel to the Airport was arranged by the receptionist and was double the normal price, I think the taxi driver was a close relative and who can argue when you dont speak the language, the streets are deserted and you need to catch a 4am flight. All in all, I would avoid if possible.

  • Stayed April 2008, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Dubliner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Tien-Shan City Hotel

Property: Tien-Shan City Hotel
Address: Kunayeva St., 151/34, Almaty 050000, Kazakhstan
Region: Kazakhstan > Almaty
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #26 of 69 Hotels in Almaty
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Tien-Shan City Hotel 3.5*
Number of rooms: 31
Official Description (provided by the hotel):
The City Hotel Tien Shan is located in the center of Almaty and has 31 comfortable rooms with Bath/Toilet. All rooms are equipped with Satellite-TV, Air Condition, Phone, High Speed Wi-Fi Internet, Mini Bar, Safe and Hairdryer. For our guests a dry cleaning and laundry service as well as a 24 hour service in the room and in the Lobby Café Bar are available. At the lobby area is also the Restaurant Almaly located, with a good assorted menu selection. Here we serve in the morning for our guests a rich breakfast buffet with a wide choice of specialties and cakes. In the wellness area our guests can enjoy Sauna, Relax Zone, Gym, Fitness Room and a small Pool, free of charge. ... more   less 
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