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Reviewed April 4, 2018

We had a great time with the warm welcoming committee. Everyone was cheerful and very keen to help with our needs. I loved the way, Syaza & her colleagues, tried to go all out, to meet our requests.Im room dining, was pure pleasure. Food was served hot & staff were very courteous.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
2  Thank Halim Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

The hotel is really convenient. It's right opposite Komtar JBCC. My daughter booked a room with King size bed but we got a twin bed instead. it is defintiely not suitable for a family with tots. The car park card wasn't working when we exited the carpark. The staff should have checked before giving us the card. Pillows wasn't comfortable at all - it was too soft and the bedsheet was not changed. It smelt really bad. The room should be vacuumed thoroughly. The carpet was quite filthy.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
2  Thank Shafie and N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

New hotel at a very good location. Good for a short trip. Walking distance to city square, JBCC and cafes along Jalan Dhoby. Hotel room is relatively big. Staff there are also relatively friendly and helpful.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank rickseah2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018 via mobile

Spent a night at the Amari because of the it's ratings in the area. I would say we made a good choice as we had an enjoyable stay.

Location was super ideal for those travelling through the jb customs from Singapore. Its a 8 min walk via Komtar mall. The mall is situated directly opposite the property so very convenient for shoppers!

We booked the grand deluxe with balcony and we pleased with the check in process and the room itself. Bed was comfortable and the in room dining was quick and tasty.

Service was excellent from all staffs. Drinks at the pool bar was good but a little pricey.

Overall good stay for a short weekend break.

Stayed: February 2018, travelled as a couple
2  Thank Nish H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2018

Despite staying at 20th floor, i can still hear the sound of the disco blasting down stair ...boom boom boom....all night long until about 4 am. Then there is this sharp blinking light coming from the smoke detector right above my bed. It blinded me a few times when i open my eyes when on the bed with all the lights switched off.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank anthonygohhanhian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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