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Reviewed April 4, 2018 via mobile

This is our first time to Legoland hotel and we have been pleasantly surprised with the number of activities on offer for the kids. Within the first few hours of our arrival, the kids have already signed up for the daily model making creation (this month’s theme is dinosaur) and a lego speed competition. All kids receive a certificate of participation and a fantastic lego gift. Staff Sharull is especially great with the kids. Thank you. We are looking forward to coming back here again.

Thank ecjc999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramesh G, General Manager at Legoland Malaysia Resort, responded to this reviewResponded April 15, 2018

Hi Ecjc999,

Greetings from LEGOLAND Hotel. Thank you for sharing your experience with us and I'm glad your children had a great time in the hotel. Yes, we have lots of activities in the hotel and we encourage the parents to review the activity schedule so that you don't miss most of our activities.

We hope to welcome you all back again in the near future! Thank you.

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Reviewed April 3, 2018 via mobile

The staffs are nice and helpful. The room is big and it’s great for family with kids. Different TV programs have been set for kids and parents. We stayed in Kingdom room. If you haven’t visited before , you will be attracted by first sight .

Stayed: April 2018, travelled with family
Thank abcfamily1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramesh G, General Manager at Legoland Malaysia Resort, responded to this reviewResponded April 8, 2018

Hi Abcfamily1234,

Greetings from LEGOLAND Hotel. Thank you for sharing your experience with us and I'm very excited to read that our staffs were nice/helpful. Glad you liked the room layout and yes, we have separate TV space for children and parents in the room.

We hope to welcome you all back again in the near future! Thank you.

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Reviewed April 2, 2018

The hotel is true to its LEGO theme and style and since it's next to the theme and water parks, it has an outstanding location. The rooms are nice and large and the bunk beds are a good concept when you're here with family. The staff is cheery and helpful. There's LEGO everywhere so that's a delight for the kids. They also had a magic performance in the evenings for the kids.

A few points that held me back from giving it full marks: I paid rates almost at par with a 5-star hotel (maybe because I was here on Easter holiday weekend) and the rooms were definitely not 5-star quality. For example, they took two days to add bathing soap in the bathroom. The location is ideal for the theme park but cut off from the rest of Johor Bahru. So if you want to go to the malls (like City Square) you have to figure your transport out.

Finally, vegetarian food was limited but then, from what I saw, almost all the guests were for non-vegetarian food.

Room Tip: Choose higher floors with theme park views
  • Stayed: March 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Anupam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramesh G, General Manager at Legoland Malaysia Resort, responded to this reviewResponded April 8, 2018

Hi Anupam G,

Greetings from LEGOLAND Hotel. Thank you for sharing your experience with us! We are very glad to read that you liked the theme room and the overall room layout. Our staffs will be excited to hear on your positive comments about them. Yes, we have evening magic shows for most days and its one of our very popular show/activity. I have taken note on the areas we need to improve for our future and its being executed in phases. Our front office team are always available to assist with your transfers to any location. We have limited vegetarian food in the Bricks Restaurant as we don't have very high demand for such options. However, our chefs are always ready to assist guests with special dietary needs.

We hope to welcome you all back again in the near future! Thank you.

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Reviewed April 2, 2018 via mobile

Staff is 110% collaborative and caring .
We faced a few small problems but staff was always there trying to help in their best way.
Big buffet , lots of options.
Carpet a bit smelly.
Swimming pool and breakfast were crowded.

Stayed: May 2017, travelled with family
1  Thank Daniel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramesh G, General Manager at Legoland Malaysia Resort, responded to this reviewResponded April 8, 2018

Hi Daniel V,

Greetings from LEGOLAND Hotel. Thank you for sharing your experience with us and I'm very glad to read that our team is very collaborative & caring. I have taken note of the carpet comments and we try our best to dry out the carpet during raining season because we have lots of guests walking into the hotel with wet clothes and slippers. I usually encourage our guests to enjoy breakfast during non peak hours and during peak hours, we setup external drinks/ pastries while waiting for your turn. Nevertheless, we will further look at improving the queue management as we move forward.

We hope to welcome you all back again in the near future! Thank you.

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Reviewed March 31, 2018

It is the perrfect location for going to legoland and legoland water park. Kids loved the theme room. Convenient stores were next door. It is also within five minute taxi tide to thomas town. Staff was helpful and friendly.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank hkstevie2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramesh G, General Manager at Legoland Malaysia Resort, responded to this reviewResponded April 8, 2018

Hi Hkstevie2018,

Greetings from LEGOLAND Hotel. Thank you for sharing your experience with us and we are glad that the overall experience in the hotel was great! I will share your comment with our team as it will encourage them to deliver more A+ experiences.

We hope to welcome you all back again in the near future! Thank you.

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