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All reviews captain's grill pool bar sea view buffet breakfast private beach beach front relaxing holiday monkeys island wildlife trees chalet cenang nature jungle
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8 - 13 of 1,478 reviews
Reviewed July 14, 2018

Can’t believe this place is even able to sell accomodation still. We were sold a week package here and paid top dollar for a family trip. Nearly $3,500 kiwi it’s not even 1star. Everything is falling apart, no staff to order food or drink the spa was boarded up, the rooms were stripped of anything functional the skirting boards were falling off the foot paths were broken. It got so bad that we walked away from the money and got a room in another resort for a few nights to save the holiday. DONT BOOK THIS PLACE!

Room tip: Don’t book here
Date of stay: July 2018
Trip type: Travelled with family
6  Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Century_Manager, Manager at Century Langkawi Beach Resort, responded to this reviewResponded July 24, 2018

Dear Matt K

Thank you for choosing to stay with us and millions thank for taking your valuable time writing to us on your experience during your stay here.
Appreciate much for highlighting the challenges that you encounter during your stay
I m taking the opportunity to share your comment with our higher Management / Board for their concern and further appropriate action
We will take your constructive comment seriously and looking forward in improving overall guest satisfaction
Your comment definitely will be use as a reference in our training to improve

Please accept our apologies on the short fall of the service

Thank you

Yahaya

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 30, 2018 via mobile

CLBR is a very big property formerly four point by sheraton, having everything for a family or honeymoon special holidays including location seafront , greenery , restaurant , great ambience but everything POORLY Managed , disappointed with the services, very isolated rooms , away from lobby and restaurant,
Go there but dont expect quickly response of housekeeping for anything. Very big size property infact. Seafront is not as good as expected, in the late evening you can not even think about to go outside of your rooms to outside hotel for anything, its scary, but altogether needs alot of improvement to be done to satisfy the visitors

Date of stay: June 2018
Thank hemantgupta77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 21, 2018 via mobile

Rooms r gud....food was gud..service was not so gud....and the resort was very far from main town..one has to take cab from the resort which would cost you around 30 to 40 ringget....only few rooms have sea facing view...

Date of stay: June 2018
Trip type: Travelled as a couple
1  Thank Rashmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Century_Manager, Manager at Century Langkawi Beach Resort, responded to this reviewResponded June 29, 2018

Dear Rashmi


Thank you for choosing to stay with us and millions thank for taking your valuable time writing to us on your experience during your stay here.
Appreciate much for highlighting that our Chef and kitchen team had delivered good food during your stay and I sincerely appreciate your comment on the service which we need to improve .

Thank you and hope to see you again

Yahaya

...moving forward

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2018 via mobile

This is our 11th visit to this Island and Resort.

It’s unfortunate that over this time we have seen a decline in its appearance and upkeep. Despite this, the staff are friendly, happy and lovely. Especially Syafiq at the pool and Nat the F&B Captain and Leah.

This resort is not for anyone who is not totally mobile, if you are elderly, needing a wheelchair, unable to climb stairs or on crutches. Some areas when wet are quite slippery, and there are many hills and stairs to get almost anywhere around the resort. There is a shuttle bus to get from your room to the lobby if needed.
We still love coming here, the pool has shade most of the day which is a great bonus when the sun burns you quite quickly.

It is set in the jungle so you get to see quite a bit of wildlife, monkeys, lizards, hornbill birds etc.

The private beach, although often gets leaves and stick debris from the surrounding area is beautiful and warm although not crystal clear.

Looking forward to our 12th visit next year, hopefully some changes will happen by then but if not, we will still enjoy our peaceful, relaxing holiday.

Date of stay: May 2018
Trip type: Travelled with friends
1  Thank SallyP30468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Century_Manager, Manager at Century Langkawi Beach Resort, responded to this reviewResponded June 10, 2018

Dear Sally

Thank you for choosing to stay with us and millions thank for taking your valuable time writing to us on your experience during your stay here.

Appreciate much for highlighting that there few few staff members that deliver a commendable hospitality service to you through out your stay here.

Will will take your constructive comment seriously and looking forward in improving overall guest satisfaction

Looking forward to your 12th visit.

Thanks

Yahaya

...moving forward

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 1, 2018

The property is good however it needs a lot of renovation and maintenance. Rooms are big with big balcony however the balcony was not clean. Mosquitoes are also a problem there. Swimming pool was not not clean. Breakfast spread is also very limited. If you are a vegetarian, fruits and toast are the only option for you! They don't have centralized AC system!
Forgot to tell, I asked the room service for extra soap and bottle of water on our last day (3rd day), after an hour or so, got a call form reception reminding me about my checkout!

Date of stay: April 2018
  • Trip type: Travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank Ankit2091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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